Restoration Supervisor

Restoration Supervisor/Crew ChiefFor over thirty years, Servpro of Team Friermuth has been supporting our customers through some of their most trying times. Our highly-trained team members respond to fire and water losses, conduct mold and bio remediation to make it "Like it never happened". Our mission is to develop a team of quality people who take pride in providing intelligent solutions, excellent service and community value through fairness and respect.Job Description: As the front-line representative of the SERVPRO brand, the Restoration Supervisor/Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.Benefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceKey Responsibilities:Coordinate and perform production processes as scheduled and ensure quality controlManage the customer and client experience and overall customer satisfaction tracked with online reviewsCommunicate clear expectations to restoration technicians and supervise their activitiesDocument a detailed and accurate job file to support the services providedManage labor and consumable item usage on assigned projectsCommunicate with restoration project manager and office staff on project progress and issuesAdditional Responsibilities:Communicate and follow all OSHA guidelines for job safetyManage assets by protecting and using equipment and materials properlyCoach and train restoration techniciansPosition Requirements:Valid driver's licenseHigh school diploma/GED (preferred)Must be available to work a rotating on-call scheduleAt least 1 year of experience in commercial cleaning, restoration, or constructionIICRC certification a plus, not requiredSkills/Physical Demands/Competencies:Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a Servpro required background check and drug test subject to applicable law.SERVPRO Team Friermuth supports and hires our military veterans and spousesCompensation: $18.00 - $22.00 per hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Picture yourself here fulfilling your potential.At SERVPRO, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy We look forward to hearing from you.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.