Restoration Supervisor

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

For over thirty years, Servpro of Team Friermuth has been supporting our customers through some of their most trying times. Our highly-trained team members respond to fire and water losses, conduct mold and bio remediation to make it “Like it never happened”.

Our Mission: To develop a team of quality people who take pride in providing intelligent solutions, excellent service and community value through fairness and respect. And more

Job Description: As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits:

Dental insurance- Available day 1

Health insurance- Available day 1, with 5 different plans to select from

Vision insurance- Available day 1

401(k) after 1 year with 4% employer match

6 paid holidays + 1 floating holiday throughout the calendar year after 90 days

PTO

Employee referral program

Career path planning and training

Employee recognition programs

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license

High school diploma/GED (preferred)

Must be available to work a rotating on-call schedule

At least 1 year of experience in commercial cleaning, restoration, or construction

IICRC certification a plus, not required

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

SERVPRO Team Friermuth supports and hires our military veterans and spouses

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.