Clinical Lab Technologist Level IV

About NYC Health + Hospitals:

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts:

4:00 P.M – 12:00 A.M

Job Description:

Purpose:

Under the direction of manager/supervisor, work as lead/bench technologist in core laboratory (Chemistry, Hematology, Microbiology and specimen processing) and responsible for but not limited to; bench work, Rotating weekends/shifts, supervision of test performance by testing personnel, inventory management, staff scheduling and or other assigned duties required for smooth laboratory operations, patient safety and optimal patient care. Collaborates with other sections of the laboratory, as well as other departments within institution, to provide highest quality of care.

Specific Duties and Responsibilities:

The [Clinical Laboratory Technologist] is charged with and responsible for:

• Supervising testing personnel, monitoring and ensuring that acceptable performance specifications are maintained, including review of quality control, scheduled instrument and equipment maintenance and other quality assurance activities as assigned.

• Ensuring test system performance by initiating preventive and/or remedial actions when test procedures deviate from the laboratory's established performance specifications and in the event of nonconformances, ensuring that test results are not reported until corrective action has been taken and the test is performing according to laboratory established performance specifications.

• Verifying that personnel are trained and deemed proficient prior to performing testing on patient specimens independently, ensuring that staff have competency assessments as needed and ensuring action is taken when personnel do not perform as expected on competency assessments.

• Compliance with policies and procedures, communication, including bringing problems and non-conformities to the attention of laboratory management, leadership and problem-solving capabilities, allocation of assets for effective daily laboratory operations and personnel management.

• Following laboratory's pre-analytic and analytic procedures and maintaining records of tests, maintaining records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens.

• Adhering to the laboratory's quality assurance procedures, including documenting all quality control activities, instrument and equipment verifications, maintenance and preventive maintenance, following the laboratory's policies and procedures whenever test systems are not within the laboratory's established performance specifications, identifying and documenting problems that may adversely affect test performance, and notifying the supervisor, assistant director(s) or director and documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications.

• Follows standard precautions, laboratory safety/infection control protocols, use appropriate PPE, decontaminate bench surfaces or equipment and does documentation as appropriate.

• Perform patient testing, quality controls, calibration, maintenance and other duties as appropriate and required according to laboratory needs and review of applicable test results daily, communicate and properly document critical laboratory values to providers and escalate when not able to do so.

• Receives/handles/label specimens, ensures integrity, transcribes requisitions/orders if required, prints labels, separate and prioritize specimens for analyses, distribution to other section, reference laboratory, send out, preservation and storage.

• Ensure data integrity (generating, transforming, maintaining and assuring accuracy, completeness and consistency of data for a specimen inclusive all information collected, and data generated, to produce a test result).

• Engaged in Quality Assurance/Performance Improvement programs, keeps self-abreast with knowledge and developments in laboratory technology and maintains an annual minimum of 12 hours of continuing education.

• Complies with patient confidentiality, safety, privacy and HIPAA rule, maintains environment of care standards, work on laboratory goals to prioritize safety/care of patients and respond to inquiries courteously, accurately and in a timely manner and provide only necessary information admissible under the rules to the providers. Be knowledgeable about contents of policies and procedures relevant to scope of laboratory testing and that all patient identified information received or generated in laboratory are health related confidential information and subject to confidentiality, HIPAA and PHI rules and regulations.

• Promote safe, cooperative and professional health care environment for patient/public health safety, optimal patient care, best laboratory practices, rules/regulations and demonstrates standards of performance and behaviors consistent with timely clock in and clock out, scheduled breaks, cell PHONE usage, dress code and rules of conduct, Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact.

• Ensures adequate operating supplies, appropriate inventory management, specimen handling and management including all pre-analytical processing, recording and tracking of specimens.

• Monitors, checks and document environmental conditions, physically inspect reagents, controls, calibrators and or other supplies, checks lot number and expiration dates of materials used and does required documentation. Ensures Shift to shift communication to the staff and supervisors about pending tasks, ongoing compliance and tasks that needs to be accomplished in a timely manner to avoid safety and patient care issues for efficient laboratory operations. Work on pending lists, communicate pending and other tasks to fellow workers and supervisor or laboratory management as required to accomplish tasks within due course of time for optimal patient care, safety and efficient laboratory operations. Perform other tasks as needed and be able to work on holidays and rotate weekends.

• Assist in staff hires, training, and performance appraisals and ensures performance appraisals are completed in a timely manner. Actively participate in performance improvement process of department/institution, develops, implements, and evaluates approved operations and procedures to achieve department/service line strategic goals.

Minimum Qualifications:

1. Valid license as a clinical laboratory technologist issued by the NYSED; and

2. Candidates must also meet one of the qualification requirements of a laboratory supervisor as outlined in Title 1 0, Section 58-1.4 of the New York Public HeaIth Law.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs