Senior Technical Product Operations Manager

Senior Product Operations ManagerThe Technical Product Operations team applies human intelligence to some of the toughest problems facing AV development at General Motors (GM). We work closely with cross-functional teams across Engineering, Product Management, and Business to create and iterate on products that move our business forward. We are integral to the development of GM's ADAS technology. Our products include annotated dataset for machine learning and pareto development, strategic test creation and management, and structured reviews of critical events & simulations to understand the performance of the vehicle onroad and in simulation.The RoleWe are looking for a Senior Product Operations Manager who can oversee multiple data products that directly impact the rapid, efficient, and safe operations of autonomy in GM's vehicles. In this role, you will drive clarity on product requirements, optimize operational processes, and support development of the team's strategic roadmap to create products and services that enable high quality, high coverage data that feeds directly into AV development.What you'll be doing (Responsibilities):Lead the strategic execution of new cross-functional initiativesIdentify and prioritize technical and operational initiatives that drive impact and/or efficiency; generate cross-functional agreement on implementing top ideasBe the voice of ProdOps to Product & Eng - clarify and prioritize product gaps; drive process improvements & best practicesBuild operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features, processes, and productsScope and implement analyses, experiments, and pilots that inform product direction and answer strategic, cross-cutting questionsUnderstand technical details and critical datasets; work with stakeholders to design and implement improvements / solutionsDefine metrics to track the health of the business and drive alignment among cross-functional stakeholdersOversee day to day operations of large distributed workforce, partnering with relevant teams to ensure results are completed on time, cost-effectively and with objectives achievedTrack, measure, and communicate progress to leadership and stakeholders that showcases the impact of our workYour Skills & Abilities (Required Qualifications):4+ years of work experience, including in consulting, finance, or business operations, or tech startups.Bachelors Degree in related field or relevant experience.Experience developing sophisticated, innovative strategies for navigating a complex and nascent industryProficiency in crafting and presenting executive-level communications on high-impact, contentious decisionsTrack-record of using analytical thinking to pose data-driven questions, provide insightful analysis, and define and improving KPIs for continuous program improvementProficiency in influencing without authority and building consensus across diverse stakeholders for new ideasExperience in vendor management and stakeholder management and communication with external partnersAbility to adjust between tactile and strategic, leveraging experience and emotional intelligence to quickly adjust as neededWhat Will Give You A Competitive Edge (Preferred Qualifications):8+ years of work experience, including in consulting, finance, or business operations, or tech startupsExperience and/or passion for self-driving technology and its transformative potentialSQL, Jira, Looker Studio proficiencyUnderstanding of machine learning data operations and quality control processesComfort in asking hard questionsCompensation:The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.The salary range for this role is $140k to $180k. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Benefits OverviewFrom day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Non-Discrimination and Equal Employment Opportunities (U.S.)General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.