Help Desk Technician
3 weeks ago
About Us Johnson Law Group is a fast-growing plaintiffs' law firm with a national presence and a strong commitment to advocacy. Headquartered in Houston, Texas, with additional offices in London and Manchester, UK, we represent clients across a range of practice areas including personal injury, mass tort, workers' compensation, and complex litigation. We believe in using technology, data, and collaboration to deliver results for our clients and our teams. Our culture is built on integrity, curiosity, and accountability, and we are proud to foster an environment where people can grow, contribute, and make meaningful impact every day. Position Overview We are seeking a dynamic Help Desk Technician to join our IT team in Houston. This in-person role is responsible for responding to help desk tickets, escalating issues as needed, and supporting project work across Infrastructure and Development teams. This role provides exposure to multiple IT areas and offers significant room to grow your technical skillset. The schedule is Monday through Friday from 8:00 AM to 5:00 PM. Responsibilities Resolve daily help desk requests in a timely manner and provide updates to stakeholders Monitor and report on backups and system updates Assist IT Directors in tracking and managing help desk tickets Analyze help desk activities to improve efficiency and recommend process improvements Follow up with users to confirm resolution of technical issues Image workstations using Intune and ConnectWise packages Provide support for desktops, laptops, software, and printers Assist with IT inventory management and logistics Contribute to IT security initiatives and help educate users on policies and best practices Support special IT projects as assigned Recommend updates to IT documentation when needed Qualifications 3 or more years of help desk or IT support experience preferred Strong experience with Windows 10/11, Office 365 Suite, Active Directory, Exchange Online, and hardware support Active Directory administration experience (password resets, security groups, GPO management) Experience with remote access tools (VPN, Terminal Services) General knowledge of virus, malware, and spyware diagnosis and removal techniques Strong communication skills in English, both verbal and written Ability to read, analyze, and follow technical procedures, manuals, and policies IT-related degree preferred Why Johnson Law Group At Johnson Law Group, you will join a team that is reimagining what a modern law firm looks like. Our commitment to technology, data, and innovation sets us apart in the legal industry and creates opportunities for our IT team to do meaningful work that drives impact across the organization. We offer the chance to: Work in a collaborative, high-growth environment where your contributions are valued Develop new skills by supporting a wide range of IT functions and projects Partner with colleagues across multiple U.S. and international offices Build a career in an organization that is expanding rapidly and invests in its people
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Help Desk Technician
7 days ago
Houston, Texas, United States Johnson Law Group Full time $90,000 - $120,000 per yearAbout Johnson Law GroupJohnson Law Group (JLG) is a fast-paced, rapidly growing plaintiffs' law firm headquartered in Houston, Texas, with additional offices in Chicago, Cleveland, and the United Kingdom. Known for challenging the norms of traditional legal practices, JLG uses modern and innovative technology to deliver exceptional results for our clients.We...
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Associate Help Desk Technician
2 weeks ago
Houston, United States Gainwell Technologies Full timeSummary As an Associate Help Desk Technician at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
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Early Career Help Desk Technician
2 days ago
Houston, United States Gainwell Technologies Full timeSummary As an Early Career Help Desk Technician- Remote- Wisconsin at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative...
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Help Desk Technician
5 days ago
Houston, United States The Judge Group Full timeRemote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.Job Summary:The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and...
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Help Desk Technician
2 days ago
Houston, United States The Judge Group Full timeRemote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.Job Summary:The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and...
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IT Help Desk
1 week ago
Houston, United States Primary Arms Full timeJob Overview Acts as primary interface to company employees supported by the IT (Information Technology) Department to effect real-time problem analysis and resolution. Reports to the IT Manager. Responsibilities and Duties Provides hands-on implementation and support as well as remote diagnostics and support. Provides accurate technical solutions for...
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IT Help Desk
2 weeks ago
Houston, United States Primary Arms Full timeJob Overview Acts as primary interface to company employees supported by the IT (Information Technology) Department to effect real-time problem analysis and resolution. Reports to the IT Manager. Responsibilities and Duties Provides hands-on implementation and support as well as remote diagnostics and support. Provides accurate technical solutions for...
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Help Desk
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Houston, TX, United States Eleven Recruiting Full timeAbout Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in...
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IT Help Desk
1 week ago
Houston, TX, United States Primary Arms Full timeJob Overview Acts as primary interface to company employees supported by the IT (Information Technology) Department to effect real-time problem analysis and resolution. Reports to the IT Manager. Responsibilities and Duties Provides hands-on implementation and support as well as remote diagnostics and support. Provides accurate technical solutions for...
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IT Help Desk Specialist
4 weeks ago
Houston, United States Nutex Health Inc. Full timeCompany DescriptionHeadquartered in Houston, Texas, Nutex Health Inc. (NASDAQ: NUTX) is a healthcare management and operations company, founded in 2011. The company comprises two divisions: the Hospital Division, which operates micro-hospitals, specialty hospitals, and hospital outpatient departments (HOPDs) across 24 facilities in 11 states, and the...
