Office Manager

4 weeks ago

Orangeburg, United States LOVE'S HOME HEALTH CARE LLC Full time
  • Supervises the entire organizational operation.
  • Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services
  • Comply with applicable laws and regulations
  • Undertake fiscal planning by budgeting and managing operations in accordance with established fiscal parameters. Develops and implements an accounting and reporting system that reflects the fiscal experience and current financial position of the agency.
  • Ensures the agency has the financial resources to operate the business at all times.
  • Implement governing body directives and ensure the implementation of organizational policies and procedures, as well as the development and implementation of appropriate service policies.
  • Develops and implements policies and procedures for the agency, including, without limitation, policies and procedures concerning terminating the personal care services provided to a client as approved by the Governing Body.
  • Recruits, employs, and retains qualified personnel to maintain appropriate staffing levels.
  • Provides oversight and direction for attendants and other members of the staff of the agency as necessary to ensure that the clients of the agency receive needed services.
  • Negotiates for services provided by contract in accordance with legal requirements and the established policies of the agency.
  • Ensure staff development, including orientation, in-service education, continuing education and evaluation of staff.
  • Ensures that only trained attendants are providing services to a client of the agency and that such services are provided in accordance with the functional assessment of the client, the service plan established for the client, and the policies and procedures of the agency.
  • Ensuring the clients of the agency are not abused, neglected, or exploited by an attendant or another member of the staff of the agency, or by any person who is visiting the client when an attendant or another member of the agency staff is present.
  • Direct and monitor organizational performance improvement activities.
  • Assure appropriate staff supervision during all operating hours.
  • Assure the development and qualifications of services and the assignment of personnel.
  • Completes performance evaluations on subordinate staff in accordance with agency policy.
  • Plans, develops, implements, administers, and evaluates the program.
  • Assures appropriate staff supervision during all operating hours.
  • Appoint a similarly qualified alternate to be available at all times during operating hours in the absence of the administrator.
  • Inform the governing body, staff, and professional advisory group of current organizational, community, and industry trends.

Continuing program evaluation

  • Participate in the review, analysis, and appraisal of the effectiveness of the total agency program
  • Evaluate the performance of the individuals in the program to establish standards and the individual's professional development.
  • Implement all utilization review activities.
  • Coordinate the timely implementation of corrective action plans and controls.

Meets Federal, State, and Accreditation Requirements

  • Be familiar with federal and state regulations and maintain them in the agency.
  • Be responsible for familiarizing the employees with all laws and regulations, and make available of the rules available for their use.
  • Be responsible for the completion, maintenance, and submission of such reports and records as required.
  • Designate a professional employee to be his/her authorized representative in his/her absence.
  • Maintain a current organizational chart to show lines of authority to the client level.
  • Clearly identify public services provided by the agency in the geographic area i which these services are available.
  • Maintain an office facility for the agency which is large enough for efficient staff work, adequately equipped, and which provides for a safe working environment, meeting local ordinances and fire regulations.
  • Ensure the accuracy of public information materials and activities.
  • Develops cooperative relationships with other agencies for the exchange of information and services and with community agencies to foster an understanding of agency programs.

Job Conditions

  • Position is stressful in terms of meeting deadlines.
  • It requires minimal lifting of office records and printouts.
  • It is primarily a desk job which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
  • Travel is required, by car or airplane, to local, out-of-town, or state seminars, conferences, or meetings.
  • The ability to communicate well, both verbally and in writing, is required.
  • Must be able to read type that is 12 point or larger.

Equipment Operation

  • The ability to utilize a PC, calculator, multi-line telephone, and other related office equipment is required.

Company Information

  • Has access to all client medical records, client financial accounts, personnel records, and agency financial records, which may be discussed with all management staff, including the governing body.

Qualifications

  • Shall be a health care professional with training and experience in health service administration.
  • A bachelor's Degree in Health Administration or a similar field of study is preferred.
  • At least two (2) years of supervisory or administrative experience in home care, private duty, or health care and the knowledge, experience, and ability to effectively administer the personal care service program.
  • In lieu of a Bachelor's Degree, a minimum of two years of home car experience.
  • Must be at least 18 years of age.
  • Have a high school diploma or equivalent.
  • Be responsible and mature and have the personal qualities which will enable the administrator to understand the problems of elderly persons and persons with disabilities.
  • Understands the provisions of chapter 449 of NAS.
  • Demonstrates the ability to read, write, speak, and understand the English language.

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