Full-Time Visitor Services Associate

5 days ago

Farmington Hills, United States The Holocaust Center Full time
Visitor Services Associate

Full-Time

Who We Are: Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center ("The HC") is guided by its mission to engage, educate, and empower by remembering the Holocaust. Each year the Center welcomes thousands of visitors to learn the lessons of history's darkest period. Exhibits and artifacts on display include survivor testimonies, documents, paintings, and films, a WWII-era boxcar, and a sapling from the tree located outside Anne Frank's hiding place window that is described in her diary. Embedded in the community, the Center's trained staff offers school and adult groups customized tours, training, and programs. Guests are empowered to apply the lessons learned to create a compassionate society where people take responsible action.

Summary of Responsibilities: The Visitor Services Associate supports the Zekelman Holocaust Center's mission, strategic vision, and goals by providing excellent hospitality and services to all guests and groups visiting the museum. The Visitor Services Associate sells admissions, memberships and Museum Store merchandise, answers questions, and provides visitors access to amenities. The Visitor Services Associate will also work with other teams to support events, programs, and special projects as needed.

Responsibilities:
  • Provides a warm and welcoming greeting, is friendly and approachable, and resolves conflict in a professional and courteous manner.
  • Sells museum admissions and museum store merchandise.
  • Delivers excellent customer service that helps to develop and cultivate strong relationships to achieve service and operational goals.
  • Provides information about programs and educational opportunities to guests.
  • Answers phone calls and transfers callers to appropriate staff member.
  • Interact with Holocaust survivors, docents, visitors, museum educators, shop volunteers and other staff members.
  • Works with guests to determine their needs and provides accommodations as needed.
  • Assists in ensuring that the admission desk and museum shop are maintained throughout the day by keeping the areas clean, ensuring proper pricing is displayed and restocking of merchandise and materials.
  • Follows inventory control procedures and guidelines with cash and merchandise handling.
  • Operates point-of-sale system with accuracy to ensure proper protocols, including correct software usage, accurate data capture, and consistent messaging in communication is made with guests.
  • Effectively and accurately provides information to guests regarding museum policies, exhibits, collections, special events and programs.
  • Develops in-depth knowledge of museum operations, as well as its history, exhibitions, and membership program.
  • Processes donations, memberships, and tributes.
  • Receive packages and mail and notify recipients of deliveries.
  • Assists with RSVPs, room setup, and tasks related to events and programs.
  • General data entry for Museum Operations.
  • Assist with the implementation, operations, and ongoing maintenance of the database.
  • Other administrative duties as requested for Museum Operations.
  • All other duties as assigned.

Requirements:
  • Previous administrative experience in nonprofits is preferred
  • Bachelor's Degree preferred
  • Have a positive demeanor and a willing-to-assist attitude
  • Exceptional organizational skills and attention to detail, with the ability to plan and follow through while juggling multiple responsibilities
  • A willingness to learn on the job, research and solve problems, and accept constructive criticism
  • Superior computer skills/abilities required in Microsoft Office, in particular Excel and Word, as well as G-Mail and Google Drive
  • Possess strong interpersonal, communication and customer service skills, both written and oral.
  • Demonstrate ability to work with a wide range of people and possess empathetic outlook and sense of diplomacy
  • Ability to work both autonomously and as part of a team
  • Must exhibit a professional presence, positive attitude, and discretion with sensitive information
  • Ability to stand for long periods of time; lift 20 lbs.
  • Additional evening and Sunday shifts with advanced notice
  • Displays sensitivity to older adults and Holocaust survivors
  • Knowledge of the metro Detroit Jewish community a plus

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

Please submit cover letter with salary requirement.Learn More

  • Visitor Services Representative

    2 weeks ago

    Bloomfield Hills, United States Cranbrook Educational Community Full time

    DescriptionVisitor Services Representative - Cranbrook Art MuseumFounded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world‘s leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens,...

  • Visitor Experience Specialist

    12 hours ago

    Farmington, New Mexico, United States City of Farmington Full time

    About the RoleAs a Visitor Experience Specialist at the City of Farmington, you will play a critical role in ensuring that our visitors have an exceptional experience at our museum facilities. You will be responsible for providing excellent customer service, managing the museum store, and assisting with various events and activities. If you are a motivated...

  • Visitor Services Representative

    2 weeks ago

    Beverly Hills, California, United States The Trustees of Reservations Full time

    Role OverviewWe are seeking a skilled Visitor Services Representative to join our team at Long Hill, a scenic public garden located in Beverly. As a key member of our events team, you will play a crucial role in delivering exceptional visitor experiences during Halloween on the Hill.Job DescriptionThis seasonal position requires a strong focus on customer...

  • FOOD SERVICE WORKER

    3 days ago

    Farmington, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for a full time FOOD SERVICE WORKER position.Location: RTX Corporation - Ten Farm Springs Road, Farmington, CT 06032. Note: online applications accepted only.Schedule: Full time schedule. Monday through Friday, 6:00 am to 2:30 pm. More details upon interview.Requirement: Previous customer...

  • Full Time Client Service Associate

    1 month ago

    Farmington, United States Independent Bank Full time

    Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life exp Client Service, Associate, Personal Banker, Client Relations, Operations, Financial, Retail

  • Radiology Technologist Full Time Days

    3 months ago

    Farmington Hills, United States Corewell Health Full time

    Turns out, you can earn a living doing a job you love.  Now offering increased pay rates and a $15,000 sign on bonus this full-time Radiology Technologist position. GENERAL SUMMARY:Under supervision and according to established policies and procedures, performs accurate and efficient diagnostic exams in all areas of general radiology. Technologists must...

  • Radiology Technologist Full Time Days

    4 months ago

    Farmington Hills, United States Corewell Health Full time

    Turns out, you can earn a living doing a job you love.  Now offering increased pay rates and a $15,000 sign on bonus this full-time Radiology Technologist position. GENERAL SUMMARY:Under supervision and according to established policies and procedures, performs accurate and efficient diagnostic exams in all areas of general radiology. Technologists must...

  • FOOD SERVICE UTILITY

    3 days ago

    Farmington, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time FOOD SERVICE UTILITY position.Location: UConn Health - 263 Farmington Avenue, Farmington, CT 06030. Note: online applications accepted only.Schedule: Full time schedule. Days and hours may vary. Open availability is required. More details upon interview.Requirement:...

  • ASSOCIATE, PATIENT DINING

    3 days ago

    Farmington, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time ASSOCIATE, PATIENT DINING position.Location: UConn Health - 263 Farmington Ave, Farmington, CT 06030 Note: online applications accepted only.Schedule: Full Time: Open availability, more details upon interview. Requirement: Willing to train-No experience neededPay...

  • FOOD SERVICE WORKER

    3 days ago

    Farmington, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for a full time FOOD SERVICE WORKER position.Location: BAC Farmington - 70 Batterson Parl Rd, Farmington, CT 06032 Note: online applications accepted only.Schedule: Full Time: 6:30 am - 2:30 pm, more details upon interview.Requirement: At least 2 years of food service worker experiencePerks:...

  • FOOD SERVICE WORKER

    3 days ago

    Farmington, United States Chartwells K12 Full time

    Job DescriptionJob Description Chartwells K12 We are hiring immediately for full time and part time FOOD SERVICE WORKER positions.Location: Farmington Area Public Schools - 510 Walnut Street, Farmington, MN 55024. Note: online applications accepted only.Schedule: Full time and part time schedules. Monday through Friday, hours may vary. More details upon...

  • CT Technologist Full Time Midnights

    4 months ago

    Farmington Hills, United States Corewell Health Full time

    Job DescriptionTurns out you can earn a living doing a job you love.  Now offering increased pay rates and a $15,000 sign on bonus for this full-time, CT Technologist position.   GENERAL SUMMARY:  Under general supervision and according to established policies and procedures performs diagnostic CT exams utilizing appropriate imaging equipment....

  • CT Technologist Full Time Midnights

    4 months ago

    Farmington Hills, United States Corewell Health Full time

    Improve health, instill humanity and inspire hope. That’s just the beginning of the difference you can make when you join our team as a CT Technologist at Corewell Health.Job DescriptionTurns out you can earn a living doing a job you love.  Now offering increased pay rates and a $15,000 sign on bonus for this full-time, CT Technologist position.  ...

  • CT Technologist Full Time Evenings

    4 months ago

    Farmington Hills, United States Corewell Health Full time

    Improve health, instill humanity, and inspire hope. That’s just the beginning of the difference you can make when you join our team as a CT Technologist at Corewell Health.$15,000 sign on bonus offered for this Full-Time, Afternoon/Evening shift position.   GENERAL SUMMARY:  Under general supervision and according to established policies and procedures...

  • CASHIER (FULL TIME)

    20 hours ago

    Farmington, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time CASHIER position.Location: UConn Health - 263 Farmington Avenue, Farmington, CT 06030. Note: online applications accepted only.Schedule: Full time schedule; open availability is preferred. Days and hours may vary. More details upon interview.Requirement: No previous...

  • HOUSEKEEPER (FULL TIME)

    3 days ago

    Farmington, United States ESFM Full time

    Job DescriptionJob Description ESFM We have an opening for full time HOUSEKEEPER positions.Location: Bosch - 38000 Hills Tech Drive, Farmington Hills, MI 48331. Note: online applications accepted only.Schedule: Full time schedule. Monday through Friday, 4:00 pm to 12:30 am. More details upon interview.Requirement: Previous janitorial experience is preferred,...

  • Building Services Associate

    7 days ago

    Farmington, United States The Holocaust Center Full time

    Building Services Associate Fulltime, In-Person Position Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center ("The HC") is guided by its mission to engage, educate, and empower by remembering the Holocaust. Each year the Center welcomes thousands of visitors to learn the lessons of...

  • Building Services Associate

    1 week ago

    Farmington, United States The Holocaust Center Full time

    Building Services Associate Fulltime, In-Person Position Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center ("The HC") is guided by its mission to engage, educate, and empower by remembering the Holocaust. Each year the Center welcomes thousands of visitors to learn the lessons of...

  • COOK (FULL TIME)

    3 days ago

    Farmington, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for full time COOK positions.Location: UConn Health - 263 Farmington Avenue, Farmington, CT 06030. Note: online applications accepted only.Schedule: Full time schedule; open availability is preferred. Days and hours may vary. More details upon interview.Requirement: Previous...

  • Part-Time Support Associate

    24 hours ago

    Laguna Hills, California, United States Prelude Corporation Full time

    Part-Time Support Associate PositionPrelude Corporation is seeking a reliable and organized Part-Time Support Associate to join our team. As a key member of our Customer Care department, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our daily activities.Key ResponsibilitiesGeneral support of...