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Technical Writer
1 month ago
Role: Technical writer
Location- San Jose CA (Onsite)
Description:
We are seeking a detail-oriented and motivated Technical Writer with 4+ years of experience in the IT industry to join our dynamic team. The ideal candidate will have a strong foundation in technical writing, excellent communication skills, and the ability to translate complex technical information into clear, concise, and user-friendly documentation. This role is crucial in ensuring that our technical documentation meets the highest standards and effectively supports our users and internal teams.
Responsibilities and Duties:
- Develop, write, and maintain high-quality technical documentation, including user guides, product release information, API documentation, and more
- Collaborate with software developers, operation managers, product managers, and other stakeholders to gather information and understand the technical aspects of products and services.
- Edit and proofread documentation to ensure clarity, accuracy, and consistency.
- Create visual aids such as diagrams, screenshots, and flowcharts to enhance the understanding of technical content.
- Review and update existing documentation to reflect product updates, new features, and changes in technology.
- Ensure all documentation complies with company standards and guidelines.
- Assist in the development and maintenance of a documentation repository and content management system.
- Stay current with industry trends and best practices in technical writing and documentation.
Necessary Qualifications and Skills:
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to work independently.
- Proficiency in using documentation tools such as Microsoft Word, Adobe Acrobat.
- Basic understanding of software development processes and methodologies.
- Strong foundations with Microsoft Excel, Oracle Eloqua
- Ability to quickly grasp complex technical concepts and make them easily understandable for non-technical users.
- Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
Ability to work collaboratively in a team environment and adapt to changing priorities
