Customer Service

1 month ago

Hibbing, United States Millennium Health Full time
Part Time Male Specimen Collector

Location: Hibbing, Minnesota

Schedule: Tuesdays, Wednesdays, Thursdays 9:00am - 12:00pm and 5:30pm - 9:00pm

Seeking: Male required for observed collections of male patients.

Help make a positive impact in your community

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector:

  • Collect patient urine and/or oral fluid (saliva) specimens
  • Process and package collections or shipping
  • Serve as an intermediary between the practice / clinic and the laboratory
  • Record patient information, physician order details, and pertinent laboratory information
  • Resolve specimen concerns with billing or patient information in ordering portal
  • Order and maintain collection supplies inventory onsite
  • Observe collection for Millennium Health specimens (when applicable)
  • Driving from/to multiple facilities may be required

Requirements

Ideal Candidate:

  • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
  • 2+ years of customer service experience can be considered in place of medical experience
  • Demonstrated ability to navigate a smart phone and computer required
  • Valid driver's license required
  • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
  • High School diploma or equivalent required
  • Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs.

Benefits

Benefits Offered:

  • 401k with Company Match
  • Paid Time off and Holidays
  • Behavioral and Health Care Resources

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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