Campus Director of Financial Assistance

3 weeks ago

North Charleston, United States ECPI University Full time

This is not a remote position. This position is based at our North Charleston, SC campus location.

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below:

  • Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • PTO and holiday pay
  • 401(k) participation with possible employer contributions



The Campus Director of Financial Assistance is responsible for managing the campus Student Finance Department and for administering federal and institutional financial aid programs. The Campus Director of Financial Assistance oversees customer service initiatives to meet the needs of students seeking financial assistance and maintains open lines of communication with other campus departments to ensure student needs are being met in a timely and efficient manner.


Responsibilities:

• Responsible for the overall operation of the campus Financial Assistance Department.

• Supervises the campus Financial Assistance Department staff to include onboarding, training, providing ongoing professional development opportunities, performance management and performance reviews.

• Responsible for developing, implementing and maintaining comprehensive financial assistance services to meet the needs of students.

• Promotes financial literacy to students.

• Works with Student Finance Advisors to ensure accuracy and compliance in processing Title IV programs.

• Understands and applies federal regulations.

• Steps in to assist students and Student Finance Advisors, as well as other campus departments when expertise is needed.

• Responds to University Administration reporting requests or other informational requests.

• Other duties as assigned.


Qualifications:

Education/Experience

• Bachelor’s degree preferred.

• 2-3 years of supervisory experience preferred.

• 2-3 years of experience as a Student Finance Advisor preferred.

• Any equivalent combination of education, experience, and/or training.

Skills/Abilities:

• Understands and has the ability to apply federal regulations relating to financial Aid.

• Proficiency in Microsoft Office.

• Proficiency with CampusVue Student database.

• Utilizing AI tools preferred

• Well-developed oral and written communication skills.

• Excellent organizational and analytical skills.

• Ability to quickly master new methodologies, technologies and systems.

• Ability to handle a high-pressure environment with significant timeline pressures.

• Ability to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.

• Ability to work independently and with a team as well as with various constituents

ECPI University is dedicated to maintaining an inclusive and diverse work environment, proud to be an Equal Opportunity Employer.

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