Night Auditor
1 day ago
Night Auditor - Residence Inn Boston Downtown/South EndResidence Inn Boston Downtown/South End, a Colwen Hotels Property, is seeking a friendly and detail-oriented Night Auditor to join our team. This position will cover 2 overnight shifts and 3 PM Front Desk shifts.General Responsibilities:Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departureComplete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll dateProvide exceptional guest serviceEfficiently manages the operations of the front desk, ensure check in and check out is timelyWarmly and professionally welcome all guestsProcess guest check-in: confirm reservations, assign guest roomsTreat requests with professionalism, tact, and courteous manner; act with a sense of urgencyEnsure that all complaints regarding service and/or accommodations are investigated and resolvedMaintain knowledge of hotel policies including rates, discounts, special offers and community eventsMaintain knowledge of upcoming events, local area, and hotel offeringsEnsure prompt delivery of billing to guestsEnsure accuracy of daily closing reportsProcess all payment types e.g. charges, cash, checks, debit or credit cardsCommunicate with Lead Audit team relating to daily closing and issuesDiscreetly handle confidential guest informationComplete end of day balancing, run night auditEnsure lobby and shared areas are neat and orderlyAdhere to all Colwen and brand standardsMaintain STRICT key controlsPerform other related duties as assignedRequirements:One year of related experience, hotel preferredExcellent verbal and written communications skillsStrong organizational skills and attention to detailSuperior interpersonal and customer service skills, ability to deal with difficult guestsFamiliarity with local area, ability to provide directions and maps to local attractions and destinationsProficient with Microsoft Office Suite and common computer software programsAbility to learn computer software programs and operate property management systemOvernight work schedule required, including weekends, and holidaysWe've got you covered: Benefits & PerksMedical Insurance with Company-Funded HRADental InsuranceVision InsuranceFlexible Spending AccountsWide-Array of Supplemental Insurance OfferingsPaid Time Off ProgramsEmployee Assistance Program401K Plan Traditional & Roth Options with Employer MatchHotel Discount Travel Program for Associates & FamilyExclusive Associate Discounts Travel, Entertainment, & RetailTraining and Development ProgramsCareer Advancement OpportunitiesCompensation:Hourly Range: $22.00 to $23.00Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
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Night Auditor
2 weeks ago
Boston, Massachusetts, United States Canopy Boston Downtown Full timeA little about usCanopy Boston Downtown will allow our guests to explore Boston with ease. Our beautiful hotel is surrounded by markets, restaurants, and parks, Canopy Boston Downtown is tucked between downtown and Boston's historic North End. Our Canopy Bikes are perfect for sightseeing, with several trails and famous historic sites within half a mile....
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Night Auditor
1 day ago
Boston, United States HYATT Hotels Full timeNight Auditor Position at Hyatt Centric Faneuil Hall Boston Are you a night owl with a knack for numbers and a passion for customer service? Hyatt Centric Downtown Denver is seeking a reliable and detail-oriented Night Auditor to join our team. If you thrive in a quiet, overnight setting and have a keen eye for accuracy, this role is perfect for you!...
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Night Auditor
6 days ago
Boston, Massachusetts, United States Hyatt Centric Faneuil Hall Boston Full timeSeeking Night Owls and Number Ninjas for our Night Audit Team at Hyatt Centric Faneuil Hall BostonPerksManagement Development Program, TEAM discounts and moreAbout Us: Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with a company that values them. Our hope is that each day you will...
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Night Auditor
4 weeks ago
Boston, United States Olshan Properties Full timeIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Night Auditor Regular Full Time Professional Boston, MA, US 30+ days ago Requisition ID: 1332 Salary Range: $30.00 To $30.00 Hourly Position Summary Our team is looking to add an upbeat Night Auditor...
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Night Auditor: Calm Nights, Precise Balancing
3 weeks ago
Boston, United States Colwen Management Inc Full timeA hospitality management company is seeking a Night Auditor for their Residence Inn Boston Downtown/South End location. This role includes assisting guests, managing front desk operations, and ensuring exceptional service. Candidates should have excellent communication and organizational skills, along with a preferred year of hotel experience. This full-time...
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Night Auditor
4 weeks ago
Boston, United States Colwen Management Inc Full timeA hospitality company in Boston is seeking a Night Auditor to join their team. Responsibilities include operating the front desk, managing overnight shifts, assuring exceptional guest service, and conducting nightly audits. Ideal candidates will have hotel experience, strong communication skills, and attention to detail. The position offers medical benefits,...
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Night Auditor
2 days ago
Boston, United States Colwen Hotels Full timeNight Auditor - Residence Inn Boston Downtown/South End Residence Inn Boston Downtown/South End, a Colwen Hotels Property, is seeking a friendly and detail-oriented Night Auditor to join our team. This position will cover 2 overnight shifts and 3 PM Front Desk shifts. General Responsibilities: Operate the front desk and assist guests with inquiries and other...
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Night Auditor
7 days ago
Boston, Massachusetts, United States Olshan Properties Full timePosition SummaryOur team is looking to add an upbeat Night Auditor that is friendly, and detail orientated. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area.Essential FunctionsPerform guest check-in...
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Night Auditor
1 week ago
Boston, MA, United States Olshan Properties Full timePosition Summary Our team is looking to add an upbeat Night Auditor that is friendly, and detail orientated. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Essential Functions Perform guest check-in...
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Night Auditor
1 week ago
Boston, MA, United States Olshan Properties Full timePosition Summary Our team is looking to add an upbeat Night Auditor that is friendly, and detail orientated. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Essential Functions Perform guest check-in...
