Associate Director, Academic Services

Associate Director, Academic ServicesThe Associate Director, Academic Services oversees all registrar-related services for the Law School. The Associate Director provides direction and management with respect to all aspects of law student records, registration, scheduling and examinations as well as planning and direction for the maintenance and enhancement of law academic services. The Associate Director oversees and coordinates instructional space assignments primarily across the Law School's 16 classrooms on the Newton Campus, curriculum management, and administration of examinations to all law students. The Associate Director works in close collaboration with the Assistant Dean for Student & Academic Services, the Associate Dean of Academic Affairs, the Associate Dean of Faculty, and the Law School faculty to implement academic planning and policy and works in close collaboration with the University Registrar and administration. The role reports directly to the Assistant Dean, Student & Academic Services and supervisors the Assistant Director, Student & Academic Services. The Assoc. Director also assigns work and works closely with the department's graduate assistant.Essential functions include but are not limited to:Scheduling & Registration (45%)Manages all aspects of course scheduling and student registration (three times annually).Works closely with the Associate Dean for Academic Affairs, the Assistant Dean for Student & Academic Services, and the Law School faculty to implement academic planning and policy and works collaboratively with the University Registrar's Office (Student Services) and administration.Schedules classrooms and works with various platforms (OfCourse, EagleApps, Ungerboek) to oversee strategic allocation of Law School classroom space, changes to courses and course descriptions, and faculty assignments.Plans, coordinates, and provides leadership in all aspects of the curriculum offerings of the Law School.Develops and disseminates the Law School's academic calendar.Develops and maintains the academic schedule in compliance with accreditation standards established by the American Bar Association and in collaboration with the Associate Dean for Academic Affairs, Assistant Dean, and law faculty.Creates and updates course offerings for all Law School academic programs in accordance with University policies and procedures.Facilitates cross-listing and registration of jointly offered courses.Oversees and tracks course enrollment and registration processes and procedures. This includes assigning all 1L students to sections and assisting 2Ls (including transfers) and 3Ls (including visitors) with registration when needed.Proactively suggests process improvements to law course scheduling and registration (e.g. efficiencies, process, customer service, etc.).Examinations and Grades (30%)Oversees all aspects of the examination process for the Law School, two examination periods annually. Manages exams through ExamSoft utilizing its secure software and online test taking systems.Creates examination schedules to minimize conflict.Directs and supervises exam preparation and distribution, hires proctors and creates/updates proctor training materials.Works with the Assistant Director to build exams and coordinate special exam arrangements with faculty.Schedules accommodated exams and works with team to coordinate all student accommodations related to final exams.In collaboration with Assistant Dean, oversees all exam rescheduling and extensions.Oversees examination retention and destruction, in accordance with established policies, regulations, and guidelines.Manages final grade entering/reporting, monitors faculty compliance with grading rules, prepares grade run report, and determines Latin Honors. Coordinates with the University Registrar to ensure transcript accuracy.Prepares clearances for graduation.Enrollment, Reporting and Compliance (15%)Works with the Assistant Director of Reporting and Data Analytics on compilation, recording, verification, and dissemination of all data related to JD, LLM, and MLS student enrollment, curriculum, and grades to accreditation agencies including the American Bar Association and relevant constituencies within the Law School.Manages, with support from the Assistant Director, data collection for the ABA Bar Passage report.Develops and oversees tracking systems for all Law School students and ensures accurate enrollment record keeping, in coordination with University Student Services on gathering of information regarding changes in enrollment or attrition for various reasons, including dual degree programs, leaves of absence, visits away, withdrawals, etc. Provides detailed monthly enrollment report to relevant constituencies within the Law School and tracks year-to-year enrollment and trend data.Oversees law student record document retention and destruction in accordance with established University guidelines.Assist the Associate Dean, Finance & Administration on various enrollment forecasts as needed.Law School's expert on managing the University's academic, enrollment and student account system called EagleApps.Review student accounts to ensure students have been billed tuition properly.Supervision, Management and Training (10%)Directly supervises the Assistant Director of Student & Academic Services, who in turn manages a Graduate Assistant.Provides supervision, mentoring, and support for academic services work assigned to the Assistant Director.Provides training for faculty, staff and students on relevant platforms and systems as needed.Serves as a collaborative team member of the office and the Law School, participating in projects, reports/analysis, new initiatives and programs, school-wide programming (orientation, commencement, etc.).Support the needs of the Office of Student & Academic Services as assigned.Full-Time Equivalent Hiring Range: $72,450 to $90,550; salary commensurate with relevant experience.RequirementsExperience:Minimum of 5 years of directly related and progressively responsible experience, specifically with academic records and registration.Education:Bachelor's degree requiredMaster's degree preferredFunctional & Technical Competencies:Excellent communication (both verbal and written), organizational and interpersonal skillsStrong analytical and quantitative skills.Ability to manage multiple competing priorities under strict deadlines.High client service skills and demonstrated commitment to providing responsive, positive, and effective support to a constituency including students, faculty and staff.Self-motivation and ability to work independently while also working collaboratively as a member of a team.Sound judgment, discretion and ability to handle confidential matters are essential.Computer and systems proficiency with particular expertise in Google Docs and Sheets, Microsoft Office, especially Excel, and the ability to learn new technologies, software, and applications.Ability to work with databases, ability to design reports, and experience with a data warehouse is a plus.Expertise in registration platforms as well as specialty software, such as ExamSoft, is a plus.Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:Tuition remission for EmployeesTuition remission for Spouses and Children who meet eligibility requirementsGenerous Medical, Dental, and Vision InsuranceLow-Cost Life InsuranceEligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement PlansPaid Holidays AnnuallyGenerous Sick and Vacation PayAdditional benefits can be found on employee handbookBoston College conducts pre-employment background checks as part of the hiring process.Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at nondiscrimination notice.