Quality Assurance Specialist I

1 week ago

Waukegan, United States Woodland Gourmet Full time

The QA Specialist I is responsible for supporting the implementation and maintenance of quality assurance processes and procedures within the organization. This role will assist in monitoring product quality, conducting inspections, ensuring compliance with regulatory requirements and providing general support to the Quality Assurance department. The QA Specialist I will report to the Quality Assurance Lab Manager and collaborate with cross-functional teams to achieve quality objectives. The QA Specialist I is a fully onsite position.


Essential Duties and Responsibilities

  • Collect and archive library samples from the Receiving department
  • Conduct quality and food safety audits individually or as part of a team
  • Ensure proper labeling and paperwork for inbound products
  • Perform equipment cleaning and ATP swabbing after sanitation processes
  • Ensure allergen compliance on production lines
  • Evaluate product samples at the time of receiving, considering factors such as appearance, size, moisture analysis, and ingredient statements
  • Conduct initial evaluations of possible quality issues
  • Assist with handling various returns that may include inspection of customer concerns
  • Assist with general data entry on QA-related documents, such as product information and Vendor Certificate of Analysis
  • Audit all receipts and paperwork for accuracy in terms of items and quantities
  • Conduct any other functions as required by the QA department
  • Conduct pre-operational inspections at production site
  • Inspect equipment used daily and report any issues as needed
  • Responsible for sticker removal/application for INAFS items
  • Manage product sampling necessary for Certificate of Analysis creation
  • Conduct internal incident investigations
  • Perform Gluten testing on Gluten-free products and lines
  • Release products that are on hold when approval is received
  • Generate maintenance work requests linked to Quality/Food Safety
  • Perform in-house sample testing, including testing for moisture, size, and water activity


Qualifications/Requirements

  • High School diploma required
  • Bachelor’s degree or 5 years of work experience
  • Bilingual proficiency in Spanish helpful


Skills/Abilities

  • Troubleshooting, data analysis, and investigative skills are essential
  • Strong computer skills, including proficiency in Microsoft Office Word and Excel, are required
  • Ability to work with minimal supervision
  • Excellent report writing, interpersonal, and communication skills (written and verbal)
  • Strong organizational and time management skills
  • Experience working with inventory systems is a plus.
  • Attention to detail is a required attribute is a plus.
  • Previous experience in the quality food industry is a plus.
  • Knowledge of food safety, food manufacturing processes, technologies, or relevant areas of responsibility is a plus.
  • Familiarity with government regulatory requirements in food (GFSI, FSMA, FDA) is a plus.
  • Must be flexible with working hours, including the possibility of overtime and Saturdays.
  • Must follow all company GMPs and consistently adhere to food safety, quality, and sanitation requirements.


Physical Requirements:

  • The position may require occasional lifting, bending, and extended periods of standing or sitting in a manufacturing environment.
  • Must be able to lift up to 55 lbs (anything over 55 lbs requires team lift).


This job description is not exhaustive and may be subject to change or modification based on organizational needs. The QA Specialist I will perform any other duties assigned by the Quality Assurance Lab Manager to support quality objectives and the overall success of the organization.

This is an onsite role.


E-Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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