Project Specialist, Granite

3 weeks ago

Atlanta, United States Altisource Full time

Are you interested in developing, growing and enhancing a new client relationships management approach for a leading company in the mortgage services and real estate industries?

Do you enjoy building long-term relationships and existing account expansion strategies?

If so, Altisource would love to hear from you

We are looking for a Project Specialist for our Granite Risk Management Department to help support our Altisource Team.


WHAT YOU GET TO DO

  • Works across sub-process like funding and inspections to meet the deliverable requirements
  • Reviews inspection results and ensures compliance with draw requests. Updates proprietary construction management software with current status, outstanding support documentation and customer service notes.
  • Reviews underwriting materials with the Underwriting functions to assess viability of both Proposed Contractors and Projects
  • Responsible for generating draw status notifications for primary contact and monitors service level agreements to ensure contractual turn times are met.
  • Perform analysis on proposed construction projects and review Contractor qualifications.
  • Receives requests by telephone or email and provides information requested or ascertains who can best provide the information and routes the request to the proper person. Traces the status of draws through internal software systems and works with the customer service team lead to ensure proper customer service is being delivered.
  • Daily ordering of residential and commercial inspections. Review, update, and balance budgets when new information is provided and revise reports accordingly. Maintain acceptable levels of data integrity and quality.
  • Communicate professionally and effectively with internal and external clients to ensure the efficient flow of work in the department
  • Additional duties as assigned


  • Experience with construction management
  • The highest level of customer service and communication skills to work with teams across the globe.
  • The ability to thrive in a fast-paced environment, are extremely organized and have great problem-solving skills.


Altisource is an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin or disability status. We encourage candidates enrolled in the National Register of Disabilities to apply for all our job postings in compliance with the stipulations of the Uruguay Act No 19691 and its decree No 73/019. If you are interested, kindly submit your resume in English, as the recruitment processes is managed by the US Recruitment Team.

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