AppleCare Pricing Analyst

4 weeks ago


Sunnyvale, United States Apple Full time

AppleCare Pricing AnalystSunnyvale, California, United StatesAppleCare Finance is a fast paced, dynamic organization that provides the world's best post sales customer support. The AppleCare Finance team is closely aligned with the business and is one of the best business-partnering organizations inside of Apple. AppleCare Finance is looking for a highly motivated problem solver to join the Pricing Team to support our dynamic AppleCare business and transform the way we do pricing.AppleCare Pricing Team is looking for a Pricing Analyst who will be responsible for global out-of-warranty and program pricing implementation for a variety of product lines and service parts. This team member will also coordinate pricing processes, research pricing issues and escalations, and work on system enhancement projects to meet the growing demands of the Business. Pricing accuracy will be a primary objective for this role interfacing extensively with AppleCare's pricing tool, SAP and Apple's repair and order management web tool.As Pricing Analyst, you will work cross-functionally with Product Marketing, Business Development, Channel Services, Engineering, Material Planning, and other business partners to support the price setting process for AppleCare's product launches. This position requires an individual who is a strong team player, has experience with database systems, a good working knowledge of SAP and Excel, technical knowledge on process automation, such as scripting, and excellent attention to detail. The preferred candidate will continuously look for opportunities to improve processes and have a history of proactive problem solving. The analyst will work effectively in a fast-paced environment, with changing priorities and often with tight time constraints. The role will involve a high volume of discreet pricing elements to maintain and therefore attention to detail is critical.Minimum Qualifications:5 years relevant Finance experienceBachelor's degree in business, finance, accounting, or related fieldPreferred Qualifications:Proven experience developing processes and/or improving existing processesSharp attention to detail yet understand the big pictureSkilled at meeting tight deadlines, thinking globally, and collaborating cross-functionallyStrong problem solving and prioritization skillsAbility to work comfortably with high level of ambiguity and complexityAbility to navigate through a large organizationExcel/Excel Macros, JavaScript or other scripting languagesProficiency in SAP, Tableau, SQL, Dataiku is preferredAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $207,300, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.



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