Pharmacy Tech

Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials

Cell phone and/or smart devices are not allowed on persons for this position at MDC, unless there is a documented medical condition.

Department: MDC - Pharmacy
FTE: 0.05
Casual Pool (as needed)
Shift: Rotating

Position Summary:
Perform the duties of Technician Pharmacy I, II, and III as required. Perform a variety of pharmacy technician duties under the supervision of a licensed pharmacist. Inpatient to include tasks such as assist with pharmacy technician I and II training, audits, project assignments, and other related duties. Outpatient to include tasks such as answering the pharmacy phone line, learning and becoming efficient with the pharmacy management system by entering patient information, allergies, prescription information, and filling prescriptions. Pharmacy technician shall understand medical and pharmaceutical terminology, symbols, and abbreviations used in the practice of pharmacy. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* AUDIT - Develop, oversee and conduct various routine and special audits, research and correct data to maintain integrity of programs
* DATA - Enter various data into computer and forms, verify data, make corrections and ensure accuracy
* INVENTORY Order medications from wholesaler and put order on pharmacy shelf when received. Load medication into distribution/dispensing technological solutions
* LIAISON - Coordinate all medication related issues for patients, providers and clinic staff
* MAINTENANCE - Assist with the implementation and maintenance of software and hardware associated with Pyxis, RxRobot, Optifill and other departmental systems
* MEETINGS - Attend and participate in professional group meetings; stay abreast of new trends and innovations
* OTHER DUTIES - May be required to assist other department areas and personnel as needed
* PATIENT ASSIST PROG - Maintain and monitor patient assistance program to include procuring medication for UNM Hospitals indigent patients
* PATIENT ASSIST PROG - Research qualifications, drug availability for IDP; assist patients with form completion; submit requests to drug manufactures for patient assistance programs
* PHARMACY PRACTICE Assist in various technical activities associated with the preparation and distribution of medications such as filling routine prescription orders, prepackaging pharmaceuticals and other related duties
* PHARMACY PRACTICE Have basic understanding of pharmacology and basic knowledge of appropriate pharmacy references
* PHARMACY PRACTICE Know medical and pharmaceutical terminology, symbols, and abbreviations used in the practice of pharmacy and components of a prescription
* PHARMACY PRACTICE Know trade and generic names for medications frequently dispensed by the pharmacy
* PHARMACY PRACTICE Understand federal and state laws and regulations that affect pharmacy practice; specific regulations which address the use of supportive personnel and technicians
* POLICY & PROCEDURE - Participate in the development and implementation of policies and procedures and/or guidelines within assigned area
* QUALITY - Maintain quality records; ensure compliance with Federal, State, JCAHO and other regulatory requirements
* RECORDS - Maintain logs to include narcotic inventory and other controlled substance records; maintain records on prescriptions dispensed
* REPORTS - May assist with preparation and maintenance of a variety of reports; analyze and interpret reports as required
* SPECIAL PROJECTS - Assist with planning and coordinating of special projects, events and the area quality improvement program; provide and coordinate staff training
* TRAINING Participate in training of new technician I and II‘s
* INPT Maintain and perform 30/60/90 day audits on new pharmacy staff members
* INPT - Count, package and deliver controlled substances under the supervision of a pharmacist; maintain narcotic inventory; order narcotics under the supervision of the charge pharmacist
* INPT Manage medication shortages, Unload/Load medications from automated dispensing machines
* INPT Maintain efficient knowledge with automated pharmacy systems (i.e.) DoseEdge, Logistics, ORS, Pharmacy Keeper, Knowledge Portal, Pyxis Enterprise, CII safe, controlled substance discrepancies, Cerner, pharmacy Pyxis email, and other departmental systems
* INPT Coordinate day to day issues with pharmacy staff members on all shifts
* INPT Ensure compounding and dispensing of medications is accurate and timely to include IV solutions and other sterile products as required by practice site
* MEETINGS Attend and participate in Tech III meetings, scheduling, shortage, specialized assigned area, and Nursing new hire class
* INPT Assist and perform monthly controlled substance inventory and inspections
* INPT Maintain and assist with optimization of automated dispensing machines
* INPT Perform orientation of new technicians and request access through IT
* OUTPT CASHIER - Perform basic cashiering duties; collect money for prescription and related purchases; close and balance register
* OUTPT Coordinate all medication related issues for patients, providers and clinic staff
* OUTPT Maintain licenses for all outpatient and off-site pharmacists, interns, and technicians; maintain OIG list
* OUTPT Proactively coordinate patient refills for specialized medications
* OUTPT Support patients in accessing appropriate site of care, including enrollment with the specialty pharmacy
* OUTPT Procure and manage specialty medications in manners that increase efficiency and reduce cost for the pharmacy and organization
* OUTPT Ensure all pharmacy billing is done correctly
* OUTPT Send out monthly bills and collect payment when applicable
* OUTPT Onboard and train new pharmacy staff members
* OUTPT Fill medication with correct drug, dose, and dosage form. Review pharmacy label before placing on medication for pharmacist approval
* OUTPT Learn and become efficient with the pharmacy management system to enter patient information, allergies, medical conditions, and patient insurance plans
* OUTPT Type prescription information to include drug name, dosage, and directions on how to take medication
* OUTPT Adjudicate claims to patients insurance plan/s, manufacturer coupons, and patient assistance programs
* OUTPT Monitor paid claims and troubleshoot all rejected claims to ensure proper plan reimbursement is received and the appropriate copay is presented to the patient
* OUTPT Weigh, measure and mix ingredients; compound and prepare medication, emulsions, suspensions, liquids, powders and ointments by using graduates, balance, mortar, pestle and funnels
* OUTPT - Obtain and document prior authorization from patient health plan before medication administration
* OUTPT Send message to provider to request a new prescription for patient
* OUTPT - Receive patient prescription refill requests; fax or call in completed prescription refills; document prescription refill requests for provider approval
* OUTPT Conducts monthly audits of all 340B-eligible locations, including in-house and contract pharmacies, to verify adherence with the 340B Program guidelines and policies
* OUTPT - Evaluates patient eligibility for qualified and non-qualified patients in hospital-based mixed-use areas and clinics by reviewing patient medical records, insurance plans, and hospital status.
* OUTPT Perform return to stock for prescription not picked up within 7 days.
* OUTPT - Ensure accurate compounding of high dollar infusion medications and hazardous agents such as chemotherapy agents
* OUTPT Perform shipping and receiving of incoming medications including of specialty and hazardous medications.
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don‘t understand or may ‘not seem right‘

Education:
Essential:
* High School or GED Equivalent
* Training
* Training
Nonessential:
* Program Graduate
Education specialization:
Essential:
* Complete Hospital Pharm Tech Training or Equiv
* Chemotherapy Drug prep training w/in 60 days
Nonessential:
* Pharmacy Tech

Experience:
Essential:
2 years directly related experience

Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or NavajoBilingual English/Spanish

Credentials:
Essential:
* Certified Pharmacy Technician in NM w/in 60 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE

Department: Clinical Care

• Other