CNC Service Engineer

4 weeks ago


Hoffman Estates, United States Revel Staffing Full time

Job Title: Service Engineer

Location: Hoffman Estates IL

Hours: Monday through Friday 8:00 AM to 5:00 PM

Classification: NonExempt

Travel Requirement: 50%

Job Overview: The Service Engineer provides onsite and remote support to customers by maintaining repairing and installing CNC machine tools. This role requires technical expertise in troubleshooting and working with machine controls as well as strong customer service skills.

Key Responsibilities:

  • Provide maintenance repair and installation services for CNC machine tools either onsite or via phone support.
  • Create and update technical documentation.
  • Generate and analyze reports related to service activities.
  • Collaborate with customers and their service engineers offering assistance and training on newer product lines.
  • Build and maintain positive relationships with customers through effective communication and service.
  • Handle difficult customer situations with professionalism ensuring prompt responses and soliciting feedback for continuous improvement.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor s or Associate degree in a technical field preferred.
  • 35 years of experience in electrical and mechanical troubleshooting and CNC machine maintenance.
  • Experience with CNC machines and controls (Fanuc Mitsubishi Siemens) is a plus.
  • Strong verbal and written communication skills with a focus on customer service.
  • Ability to read mechanical drawings electrical schematics and PLC ladder diagrams.
  • Proficiency in MS Word Excel and Outlook.
  • Adaptability to changes competing demands and unexpected challenges.
  • Must be able to travel up to 50% within a multistate region.

Work Environment: The position involves exposure to both manufacturing environments (with potential hazards such as noise electricity chemicals and heavy machinery) and general office settings.

Physical Demands:

  • Frequent travel vehicle operation and physical activity including sitting standing walking bending and lifting objects.
  • Occasional lifting or moving of objects up to 50 lbs.

We are an Equal Opportunity Employer and maintain a drugfree workplace including preemployment substance abuse screenings.




  • CNC Service Engineer

    2 weeks ago


    Hoffman Estates, United States Revel Staffing Full time

    Job Title: Service EngineerLocation: Hoffman Estates ILHours: Monday through Friday 8:00 AM to 5:00 PMClassification: NonExemptTravel Requirement: 50%Job Overview: The Service Engineer provides onsite and remote support to customers by maintaining repairing and installing CNC machine tools. This role requires technical expertise in troubleshooting and...


  • Hoffman Estates, United States Zobility Full time

    Job DescriptionJob DescriptionTitle: Service EngineerReports to : Service Coordinator Travel : 50%Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on location or by telephone.Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential...


  • Hoffman Estates, Illinois, United States Engineering and Manufacturing Company Full time

    Job OpportunityWe are seeking a highly skilled CNC Service Coordinator to join our team at Engineering and Manufacturing Company. This is an exciting opportunity for experienced CNC Service Engineers to reduce travel and focus on coordinating the Service Engineering team and alleviating customer concerns.Requires 5+ years of CNC service and/or technical...


  • Hoffman Estates, Illinois, United States Engineering and Manufacturing Company Full time

    Job OpportunityWe are seeking a highly skilled CNC Service Coordinator to join our team at Engineering and Manufacturing Company. As a key member of our Service Engineering team, you will play a critical role in ensuring the smooth operation of our CNC equipment.5+ years of experience in CNC service and technical phone support.Proven troubleshooting skills...


  • Hoffman Estates, Illinois, United States Engineering and Manufacturing Company Full time

    Job OpportunityWe are seeking a highly skilled CNC Service Coordinator to join our Engineering and Manufacturing Company team in Chicago, IL.Key Responsibilities:Provide technical support and troubleshooting for CNC systems and equipment.Coordinate service engineering activities and resolve customer concerns via phone and email.Collaborate with the service...


  • Hoffman Estates, Illinois, United States Revel Staffing Full time

    Job Title: CNC Service EngineerLocation: Not SpecifiedHours: Monday through Friday, 8:00 AM to 5:00 PMClassification: Non-ExemptTravel Requirement: 50%Job Overview: The CNC Service Engineer provides on-site and remote support to customers by maintaining, repairing, and installing CNC machine tools. This role requires technical expertise in troubleshooting...


  • Hoffman Estates, Illinois, United States Revel Staffing Full time

    Job Title: CNC Service EngineerLocation: Hoffman Estates, ILHours: Monday through Friday, 8:00 AM to 5:00 PMClassification: Non-ExemptTravel Requirement: 50%Job Overview: As a CNC Service Engineer, you will provide on-site and remote support to customers by maintaining, repairing, and installing CNC machine tools. This role requires technical expertise in...


  • Hoffman Estates, Illinois, United States Engineering and Manufacturing Company Full time

    Job OpportunityWe are seeking a highly skilled CNC Service Coordinator to join our Engineering and Manufacturing Company team in Chicago, IL.Key Responsibilities:Provide technical support and troubleshooting for CNC systems and equipment.Coordinate service engineering activities and ensure timely resolution of customer issues.Develop and maintain strong...

  • CNC Service Expert

    1 week ago


    Hoffman Estates, Illinois, United States Engineering and Manufacturing Company Full time

    Job SummaryWe are seeking a highly skilled CNC Service Expert to join our team in Chicago, IL. The ideal candidate will have 5+ years of experience in CNC service and technical phone support, with a strong background in mechanical, electrical, pneumatic, hydraulic, and PLC systems.Provide exceptional customer service and technical support to customers via...


  • Hoffman Estates, Illinois, United States Revel Staffing Full time

    Job Title: CNC Service TechnicianLocation: Hoffman Estates, ILHours: Monday through Friday, 8:00 AM to 5:00 PMClassification: Non-ExemptTravel Requirement: 50%Job Overview: The CNC Service Technician provides on-site and remote support to customers by maintaining, repairing, and installing CNC machine tools. This role requires technical expertise in...

  • Service Engineer

    4 weeks ago


    Hoffman Estates, Illinois, United States DMG MORI USA, INC Full time

    Job Title: Service EngineerDMG MORI USA, INC is seeking a highly skilled Service Engineer to join our team.Job Summary:The Service Engineer will provide maintenance and repair assistance to customers on location or by telephone, ensuring the optimal performance of DMG MORI CNC machine tools.Key Responsibilities:Provide technical support and assistance to...


  • Hoffman Estates, Illinois, United States gpac Full time

    CNC Applications Engineer Job Descriptiongpac is seeking an experienced CNC Applications Engineer to join our team. As a CNC Applications Engineer, you will be responsible for traveling to customer sites, installing, and maintaining relationships with customers. You will deliver tailored customer consultations and guidance, providing technical support in...


  • Hoffman Estates, Illinois, United States Revel Staffing Full time

    Job Title: CNC Applications EngineerLocation: Hoffman Estates, ILClassification: Non-ExemptTravel Requirement: 25-50%Salary Range: $75,000 - $120,000 annuallyJob Overview:The CNC Applications Engineer provides engineering support for CNC machines under the guidance of senior colleagues. Key responsibilities include generating CNC programs, setting up...

  • CNC Service Expert

    2 weeks ago


    Hoffman Estates, United States Revel Staffing Full time

    The Service Expert provides technical support to customers and internal staff both remotely and in person addressing critical escalations. This role requires independent judgment and the ability to perform essential tasks effectively. The following outlines key responsibilities and qualifications:Key Responsibilities:Resolve complex highlevel technical...

  • CNC Service Expert

    6 days ago


    Hoffman Estates, United States Revel Staffing Full time

    The Service Expert provides technical support to customers and internal staff both remotely and in person addressing critical escalations. This role requires independent judgment and the ability to perform essential tasks effectively. The following outlines key responsibilities and qualifications:Key Responsibilities:Resolve complex highlevel technical...


  • Hoffman Estates, Illinois, United States Ampcus Full time

    {"title": "Serviceability Engineer", "description": "Job SummaryWe are seeking a highly skilled Serviceability Engineer to join our team at Ampcus. As a Serviceability Engineer, you will play a critical role in ensuring the optimal performance of our remote service offerings.Key ResponsibilitiesDefine and provide input into Serviceability concepts for...


  • Hoffman Estates, Illinois, United States Ampcus Full time

    About the RoleThis is a challenging and rewarding opportunity for an ambitious professional looking to take their career to the next level. As a Serviceability Engineer, you will play a critical role in ensuring the optimal performance of our remote service offerings.Key ResponsibilitiesDevelop and provide input into Serviceability concepts for Diagnosing,...


  • Hoffman Estates, Illinois, United States Ampcus Full time

    Job SummaryThis is a role well suited to an ambitious professional, looking for the next step in their career. As a Serviceability Engineer at Ampcus, you will be responsible for defining and providing input into Serviceability concepts for Diagnosing, Repairing, Maintaining, Installing Molecular Imaging Products to continuously upgrade our remote service...

  • CNC Machinist

    4 days ago


    Hebron Estates, Kentucky, United States Wagstaff Full time

    CNC Lathe Machinist Job SummaryWagstaff, a leading American engineering and manufacturing company, is seeking a skilled CNC Lathe Machinist to join its team. As a CNC Lathe Machinist, you will be responsible for setting up and operating CNC Mazak lathes to produce precision parts.Key Responsibilities:Setup and operate CNC Mazak lathes to manufacture...


  • Hoffman Estates, United States Swift Placement & Consulting Full time

    Job DescriptionJob Description The Area Sales Manager (ASM) is principally responsible for the sale of DMG MORI products to provide innovative solutions to customer work requirements on DMG MORI machine tools. The position reports to the Regional Sales Director on the development of prospective accounts and retention of current customers.Essential Job...