Call Center Representative
2 weeks ago
Job Title: Call Center Representative
Location: Salem, OR 97302
Pay Rate: $17-18/hour on W2
Shift: 1st Shift 7:30am to 4:00pm
Job Description:
- Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail, or facsimile transmission.
- Provide customer service assistance for all internal and external customers .
- Answer customer questions related to orders, RMA’s, product availability, pricing, etc. via phones and/or email.
- Process orders in Oracle ERP
- Process RMA requests in Oracle ERP
- Maintain required quality levels for phone and data entry activities.
- Follow pre-defined procedures to identify, evaluate, solve, and escalate customer issues.
Education:
- Minimum of 1 year experience in Customer Care/Call Center
- High School Diploma or GED
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West Salem, United States 1st Community Credit Union Full timeJob DescriptionJob Description1st Community Credit Union is a midsized Credit Union based in Western Wisconsin with 3 locations. Our offices are located in Tomah, Sparta, and West Salem. We service 14 counties in our field of membership. We are currently seek a Call Center Representative I to work in our West Salem Location. This position will provide...
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