Business Process Analyst
2 weeks ago
Business Process Analyst – Hybrid in Wilmington, DE
The Business Analyst will design processes and changes to processes that will be used to implement the business transformation solutions completed through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. They will adhere to the established processes and requirements to use case modeling processes to manage methodology and practices.
Tasks/Objectives of the Role
- Analyzing current business processes, workflows, and procedures to identify areas for improvement.
- Developing and implementing optimized processes and procedures to enhance efficiency, productivity, and customer satisfaction.
- Collaborating with stakeholders to design and execute process improvement initiatives aligned with project goals.
- Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
- Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
- Communicate with project team and project sponsor to ensure alignment on proposed changes.
- Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
- Provide training and support to team members on new processes and best practices.
Requirements
- Bachelor’s degree
- 3-5+ years of experience in business process analysis and project management
- Experience working in pharmaceutical company preferred.
- Familiarity with process mapping and modeling techniques
- Strong analytical skills with the ability to collect, study and interpret complex data.
- Ability to manage and perform multiple complex tasks as part of the daily work assignment.
- Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
- Must show sense of urgency, confidence, and ability to work with multiple teams and cross-collaboratively.
Term & Start
- Hybrid (60% on-site) in Wilmington, DE (19850)
- 8-mo contract with possibility to extend, starting ASAP (project runs until 2027)
- Pay Rate: $60-69/hr ($120-138k annually)
- Business Unit: Finance
- Interview process: Virtual interviews with HM and one or two directors.
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