Manager, Retention
3 weeks ago
Manager, Retention & GrowthCNBC, the world leader in business news, is seeking a strategic, data-driven Manager, Retention & Growth to lead key initiatives supporting the growth, engagement, and long-term value of CNBC Councils.CNBC Councils are exclusive membership communities that unite leading C-level executives across industries. Through curated programming, industry insights, and high-impact events, Councils provide senior leaders with opportunities to engage, learn, and influence.This position will play a pivotal role in optimizing the member lifecycle, enhancing retention, developing scalable engagement processes, and driving pricing strategy across all Councils. The ideal candidate brings a blend of executive relationship excellence, customer-centric thinking, and commercial acumen to help shape the future of membership success at CNBC.The individual will collaborate cross-functionally with Engagement, Sales, Marketing, and Business Operations to ensure a best-in-class experience for members, while also contributing directly to revenue growth through retention initiatives and pricing strategy development.What You'll DoOwn and optimize the end-to-end renewal process, from pipeline forecasting and outreach strategy to negotiation and close, in collaboration with Engagement Managers and Sales.Assist with proactive member health tracking and engagement scoring to anticipate and mitigate churn risk.Guide ongoing analysis of renewal performance, member behavior trends, and ROI metrics to drive data-informed strategy adjustments.Serve as a secondary point of contact for high-priority member issue resolution, ensuring timely and effective support that drives satisfaction and loyalty.Pricing Insights & AnalysisContribute data and insights to inform membership pricing and renewal strategy, in partnership with Finance and Sales.Conduct regular competitive benchmarking and market research to inform pricing strategy and ensure alignment with member value.Provide detailed reporting and analysis on pricing performance, renewal impact, and revenue optimization opportunities.Member Experience Quality AssuranceOversee the execution and continuous improvement of onboarding and membership transfer programs to ensure a seamless and engaging start to the member journey.Manage internal audits of member directories to maintain data integrity and operational efficiency.Partner with team leads to align member communications with retention and upsell goals, including email campaigns and engagement collateral.Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.What we'll offer:Sweat it out?-- Free onsite fitness center with state-of-the-art equipment, plus daily group classesEat up?-- Gourmet cafeteria with daily specials plus soup and salad barsExtras?-- Dry cleaning,?shoe shining?and sneak peeksDon't have a car? No problem We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey CitySalary range: $90,000-$130,000 (Bonus Eligible)At CNBC Headquarters in Englewood Cliffs, NJ, you'll have access to great perks and amenities:Sweat it out?-- Free onsite fitness center with state-of-the-art equipment, plus daily group classesEat up?-- Gourmet cafeteria with daily specials plus soup and salad barsExtras?-- Dry cleaning,?and sneak peeksDon't have a car? No problem We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City.
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Manager, Retention
24 hours ago
Englewood Cliffs, New Jersey, United States NBCUniversal Full timeCompany Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...
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Talent Acquisition
2 days ago
Englewood, CO, United States SSI Fire & Safety Holdings, LLC. Full timeOverview: A Talent Acquisition and Retention Specialist develops and executes strategies for recruiting, hiring, and retaining employees by collaborating with hiring managers and leadership. Key responsibilities include identifying talent needs, creating sourcing strategies, managing the full recruitment cycle, analyzing HR metrics like turnover, and...
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Talent Acquisition
1 week ago
Englewood, CO, United States SSI Fire & Safety Holdings, LLC. Full timeOverview: A Talent Acquisition and Retention Specialist develops and executes strategies for recruiting, hiring, and retaining employees by collaborating with hiring managers and leadership. Key responsibilities include identifying talent needs, creating sourcing strategies, managing the full recruitment cycle, analyzing HR metrics like turnover, and...
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Marketing Specialist II
1 week ago
Englewood, United States EchoStar Full timeCompany SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department SummaryOur marketing and advertising teams...
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Analytics Manager
2 weeks ago
Englewood Cliffs, United States Brooksource Full timeAnalytics Manager*This is a hands-on technical role. There will be no direct reports. Hands on experience with SQL is a MUST and will be assessed in the interview process* Hybrid - New Jersey/New York (2 days - Englewood Cliffs, 1 day - NYC) $60-68/hour FTE conversion Salary: $125k-150k6 Month Contract-to-hire We are seeking an individual to work with a...
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Analytics Manager
2 weeks ago
Englewood Cliffs, United States Brooksource Full timeAnalytics Manager*This is a hands-on technical role. There will be no direct reports. Hands on experience with SQL is a MUST and will be assessed in the interview process* Hybrid - New Jersey/New York (2 days - Englewood Cliffs, 1 day - NYC) $60-68/hour FTE conversion Salary: $125k-150k6 Month Contract-to-hire We are seeking an individual to work with a...
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Performance Marketing Manager
3 weeks ago
Englewood Cliffs, United States Samsung Full timeManager, CRM & Performance MarketingHeadquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and...
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Senior Manager, Consumer Credit Product Ops
3 weeks ago
Englewood Cliffs, United States Samsung Full timeSenior Manager, Consumer Credit ProductsHeadquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and...
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Analytics Manager
2 weeks ago
Englewood Cliffs, United States Brooksource Full timeAnalytics Manager*This is a hands-on technical role. There will be no direct reports. Hands on experience with SQL is a MUST and will be assessed in the interview process* Hybrid - New Jersey/New York (2 days - Englewood Cliffs, 1 day - NYC) $60-68/hour FTE conversion Salary: $125k-150k6 Month Contract-to-hire We are seeking an individual to work with a...
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Product Manager, AI
4 weeks ago
Englewood Cliffs, United States NBCUniversal Full timeJob Description The AI Product Manager will lead the vision, strategy, and execution of artificial intelligence initiatives that transform how audiences discover, consume, and engage across CNBC, MSNBC and E!. This role bridges technology, editorial, and business prioritiesleveraging machine learning, natural language processing, and generative AI to power...
