Customer Service Representative

1 week ago


Darien, United States MZN Management Group Full time

Seeking a Commercial Lines Account Manager with a minimum of 3-5 years experience for expanding Agency.


Responsibilities:

· Prepare and quote all types of commercial insurance at an independent agency for established customer base

· Cross sell applicable coverage to new and existing customers

· Resolve customer inquiries and complaints

· Set follow-up appointments to keep customers aware of latest developments

· Ability to work in friendly fast paced environment


Qualifications:

· Previous experience in customer service, sales or other related fields necessary

Software familiarity with EPIC systems (formerly “applied systems”) is preferred.

· Ability to build rapport with clients

· Deadline and detail-oriented

· Excellent written and verbal communication skills

· Minimum of 3-5 years of insurance experience

· Must be licensed in Property & Casualty

Experience with EXCEL spreadsheets



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