Event Coordinator

Event CoordinatorThe County of Volusia is seeking an Event Coordinator. This position is located in Daytona Beach, Florida, and will be responsible for administrative work coordinating assigned events at the Ocean Center.Illustrative DutiesClient ServicesServes as a liaison to Ocean Center clients. Reviews client's service contract for scope of service. Contacts client to determine service needs including space requirements, equipment requirements and billing information. Ensures client needs are met by Ocean Center staff. Prepares and issues work orders (set-up and service requests) to the operations staff and other affected staff members. Coordinates event staff and equipment needs. Reviews space set up to ensure details of work order were followed. Schedules and conducts all pre and post-event meetings with the staff and client.Maintains continuous contact with clients to keep abreast of any changes in program, times, set-up requirements or other adjustments. Refers client requests for additional space to sales manager.Monitors event; troubleshoots any problems.Monitors costs incurred for the event. Prepares billing for all assigned events.Prepares event summary report. Maintains client files.Recruits, interviews, hires, trains and schedules all event staff. Determines staffing levels, calculates cost projections and reports actual costs related to each event. Compiles turnstile, staffing, incident, medical, police reports and any other documentation pertinent to each event. Acts as liaison to contract employment agency in resolving payroll matters.Monitors activity of all contract services for the client on each individual event, including food and beverage services, novelty merchandising and decorator services. Coordinates activity of emergency medical, security and shuttle services.Facilitates necessary communications to ensure all events run smoothly and client is aware of changes associated with services provided.Develops and implements customer service policies and procedures related to the Americans with Disabilities Act and disaster preparedness.Programs Ocean Center marquee promoting events. Follows set guidelines to ensure maximum advertising exposure.Performs other duties assigned.Minimum RequirementsBachelor's degree in Business Administration, Recreation, Social Sciences or related field, and one (1) year of public facility or hospitality industry experience. OR High School diploma coupled with a comparable amount of education, training, or experience plus five (5) years of hospitality industry experience may be substituted for the minimum qualifications.Knowledge, Skills & AbilitiesKnowledge of equipment and utility requirements necessary for the events scheduled.Knowledge of overall public assembly facility operation and a thorough understanding of the services they provide.Knowledge of communications equipment.Knowledge of proper billing procedures. May require knowledge of principles and procedures of advertising and marketing.Ability to plan, schedule and coordinate services, staff and event operations in a systematic manner.Ability to monitor contracts and service agreements.Ability to establish and maintain good working relationships with vendors, clients and event staff.Ability to supervise and coordinate the assigned events.Ability to solve problems that may occur during an assigned event. Able to communicate effectively both orally and in writing.Ability to maintain records for each assigned event and to prepare proper billings for the vendor.Ability to work varied hours and days as required.ADA REQUIREMENTS:Physical Demands: Ability to perform essential duties and responsibilities, and meet the minimum qualifications. Ability to lift, carry, push, pull up to 20 pounds. Ability to sit, stand, walk, climb, stoop, kneel, crouch, crawl, reach, talk, see, hear. Ability to work in low light conditions. Exposure to noise, fumes, vibration.Mental Demands: Ability to read and comprehend contracts, financial reports, memos, instructions, newspapers/periodicals, manuals, and work orders. Ability to write business letters, summaries, evaluations, work orders, reports. Ability to speak clearly and concisely relating information, details and procedures to layman. Ability to perform general mathematical functions.Environmental Demands: Inside work. May require limited outside duty and exposure to inclement weather.