Order Administrator

2 weeks ago

Bothell, United States Applied Control Full time
Take control of your career at Applied Control

About Us: At Applied Control, employees enjoy a collaborative, team environment where we celebrate success and recognize and reward accomplishments. Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique cost-saving solutions for our clients in oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels, we help the world run more efficiently.

We offer rewarding careers, comprehensive benefits, and a culture that encourages growth and development. Our benefits include health, dental, and vision insurance, HSA and FSA options, life insurance, short-term and long-term disability insurance, 401k with employer match, 10 paid holidays, and paid time off starting at 16 days per year.

Responsibilities:
  • Execute order administration and management including order entry, purchasing, date management, expediting, change orders, return authorizations, and documentation
  • Support the Sales team in meeting customer needs and providing exceptional customer experiences
  • Coordinate with the Sales team to deliver timely responses to customer requests including resolving order issues, providing status updates, and expediting as needed
  • Collaborate with Order Administrator team to provide back-up support & assistance with workload and problem solving
  • Collaborate with the Accounting team to resolve pricing and invoicing issues
  • Communicate with the Operations team to ensure orders are completed and shipped out on-time and correctly
  • Other duties as assigned in support of delivering exceptional customer experiences

Skills/Qualifications:
  • 1-2 years of experience with order entry, purchasing, and expediting preferred
  • Experience with an ERP (complex order entry and financials software) system preferred
  • Aptitude to consistently execute standard operating procedures, delivering quality results
  • Thrives on providing and enhancing exceptional customer experiences
  • Eager to ask questions and understand the big picture strategies
  • Ability to communicate and collaborate with teammates across various departments to meet customer needs or resolve issues
  • Capable of managing multiple tasks and deadlines simultaneously
  • Beginning to intermediate skill level in Microsoft Outlook & other Office Suite tools

Working Conditions:

Includes working primarily in an office setting, with occasional visits to the shop. This position may require evening, and weekend hours on an infrequent basis.

Compensation:

Base Wage Range: Hourly Rate: $20-24/hour, dependent on relevant job-related and industry experience. Candidates with 5-10 years of direct experience may be paid higher in the range. This is a non-exempt role, eligible for overtime pay.

Other Variable Compensation: Eligible for annual profit share award after six months with the company.Learn More

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