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Operations Manager

2 months ago

Stone Mountain, United States TES Recruiting Solutions Full time

Operations Manager

*Direct Hire Role with Benefits

Location: Decatur, GA area

Salary: $90-120k + bonus

Job Summary:

My client is a growing Material Handling Dealer and Maintenance & Repair service provider. The Operations Manager will initially manage the service department’s operations, ensuring all maintenance and repair tasks are completed efficiently and to a high standard. This role requires the ability to lead a team of technicians and manage customer relationships. As we grow, this person would ideally grow into increased Operational responsibilities.

Key Responsibilities:

  • Lead a team of technicians, providing mentorship and support.
  • Coordinate with dispatchers and technicians to ensure timely completion of service calls.
  • Ensure all equipment is serviced according to manufacturer guidelines.
  • Monitor technician performance and provide training as necessary.
  • Manage customer relationships, ensuring high levels of satisfaction.

Qualifications:

  • 4-year Degree
  • 5+ years of experience working for an equipment dealer that offers maintenance and repair services and rental services.
  • Experience with dispatch or leading service technicians.
  • Desired to grow into a higher level leadership or GM function.