Practice Office Associate

2 weeks ago

Merrick, United States Northwell Health Full time


Job Responsibility:



  • Promptly and professionally answers telephone calls, and if appropriate routes them appropriately.
  • Organizes messages and delivers them promptly to the necessary individual.
  • Greet patients and guests in a courteous and professional manner.
  • Verify insurance coverage and demographic information.
  • Obtain insurance referrals and authorizations.
  • Direct patients to appropriate waiting or clinical areas.
  • Explain financial obligation to patients or responsible parties and collect. copayments/co-insurance/deductibles as required.
  • Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.
  • Other duties as assigned by a manager or supervisor.

Job Qualification:



  • High school diploma or general equivalency diploma (GED).
  • Minimum one year of relevant experience working in a medical facility or related field.
  • Minimum one year experience in customer service or reception, preferably in a health care environment.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member‘s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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