Apparel E-Commerce Coordinator

1 week ago

Los Angeles, United States RTA Full time

E-Commerce Coordinator:

Responsibilities: 

  • Aid in developing and implementing comprehensive e-commerce tactics to drive website traffic, optimize user experience, and increase conversions and sales. 
  • Manage the day-to-day operations of the Shopify site, including product uploads, content creation, order processing, customer service, and troubleshooting. 
  • Monitor web analytics and create reports to analyze the performance of the website and marketing campaigns and make recommendations for improvement. 
  • Collaborate with marketing teams to develop promotions, SEO strategies, email campaigns, and social media content. 
  • Responsible for site merchandising .
  • Oversee the customer support process to ensure customer satisfaction and loyalty. 
  • Manage and update the product catalog, ensuring all product information is accurate and up-to-date. 
  • Coordinate with the fulfillment and logistics teams to ensure timely delivery of orders. 
  • Liaise with web developers to ensure the website is functional, efficient, and aligned with the company’s branding. 
  • Keep up-to-date with emerging e-commerce trends and best practices, especially those specific to the Shopify platform. 
  • Ensure compliance with online selling regulations and practices. 


As the eCommerce Manager, you'll handle all aspects of running our retail website, develop eCommerce strategies and customer experiences in partnership with Marketing and Creative, and handle online fulfillment operations, digital retail initiatives, and customer support. 

  • Collaborate with the Social and Digital Marketing team to capitalize on online marketing opportunities while maintaining a consistent brand approach 
  • Your focus will be on driving online sales growth, meeting revenue goals, and identifying areas of opportunity 
  • Make RTA.com an intuitive and engaging shopping experience 
  • Lead daily execution, focusing on increasing eCommerce sales and enhancing return on investment 
  • Develop and implement tactics to improve traffic, engagement, conversion, and profit margins 
  • Build the eCommerce roadmap and strengthen cross-functional management capabilities 
  • Lead eCommerce development projects 
  • Work with external resources and vendors to achieve business goals 
  • Monitor and drive key performance metrics for excellent customer experience and fulfillment 
  • Manage and adhere to the eCommerce operating budget, measuring and reporting on effectiveness 


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