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Information Technology Infrastructure Manager
3 months ago
Information Technology Infrastructure Manager will be responsible for providing hands-on support for complex technical issues and projects that require escalation or specialized expertise, troubleshoot hardware and software problems, perform installations, upgrades, and repairs, and assist end-users with technical inquiries. In addition, we are seeking a resource that can stay up to date with the latest technology trends and provide recommendations for improving systems and processes.
Onsite: 100% Onsite
Rate: 60-65/hr.
Hours/Duration: 40 hours/week M-F–8 am-5pm 6 month CTH
interview Process: 1 Video > 1 Onsite Interview > Start
Qualifications
- At least 4-5 years of experience in an IT management role (At least 3 years managing 5 direct reports)
- 3+ years of experience in managing direct reports across different time zones and with varying technical skill sets.
- 10 years of hands-on IT administration experience (systems, networking, firewall), Windows and Servers, Active Directory, Exchange On-Prem and Office 365 along with 2+ years Cloud Services Experience (Azure)
- Proficiency in overseeing a 24/7 production IT environment/incident responses, tracking tickets.
- Strong communication skills with a focus on clear and concise stakeholder communication.
- Exp. in implementing IT metrics and KPIs.
- Experience in managing IT assets, purchasing, licensing and vendors relationships.
- In-depth knowledge of Active Directory, cloud enterprise networking, VPN, DNS, and firewall.
- Experience with regulated data and associated network security platforms and controls, such as SOC2.
- Familiarity with hosting platforms, including hyper-converged clusters and public cloud.
- Proven experience in managing data center migrations, cloud migrations, enterprise storage backup, and disaster recovery.
- Ability to research and work independently, prioritize, delegate, and track multiple projects in a fast-paced environment.
- Passion for technology and a knack for coaching, managing, and developing cross-disciplinary technical resources