Lead Program Manager

3 weeks ago

Dallas, United States Ascendion Full time

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.


Ascendion | Engineering to elevate life


We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

  • Build the coolest tech for world’s leading brands
  • Solve complex problems – and learn new skills
  • Experience the power of transforming digital engineering for Fortune 500 clients
  • Master your craft with leading training programs and hands-on experience


Experience a community of change makers

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Tittle – Program Lead - QA/Servicing Lead


Job Description

  • Define QA strategy, approach and execution in development projects.
  • Lead and direct the QA leadership team.
  • Provide leadership and technical expertise within Test Automation and Quality Assurance.
  • Be accountable for test automation projects, mentor, and provide leadership to QA automation developers and managers.
  • Participate in interviews, induction, training and performance evaluation of all QA leads.
  • Provide technical leadership and expertise within the field of Quality Assurance and Testing.
  • Ensure development teams adhere to principles, guidelines and best practices of QA strategy.
  • Focus on continuous QA improvements including testing tools, techniques, automation.
  • Build and maintain quality standards, enforce technical and testing standards.
  • Monitor all QA activities, test results, leaked defects, root cause analysis, identify areas of improvement, implement necessary steps.
  • Gather and present testing metrics and activities for projects to key stakeholders.
  • Ensure proper usage of available tools for maximum benefit of QA effort.
  • Manage training and continuous learning of QA staff through courses, conferences, certifications.
  • Be an escalation point for all testing and quality assurance matters, primary contact for QA teams.
  • Direct development of QA strategy, methodology, discipline, framework.
  • Drive and improve QA team in areas of automated testing and agile testing.

Must Have:

  • QA Management experience across multiple projects, off-shore and in-house
  • Strong technical skills in functional and non-functional testing, manual and automation
  • Experience in implementing and shaping QA processes and strategies
  • Strong communication skills with key stakeholders
  • Advocate of Quality Assurance, Continuous Improvement, and industry Best Practices
  • Excellent knowledge of Risk Management and Risk-Based Testing
  • Experience managing testing departments or functions
  • Ability to work under pressure and be flexible
  • Proactive, quick thinker, and assertive
  • Ability to motivate and bring out the best in team members
  • Self-motivated, mature, and professional
  • Excellent communicator with influencing and negotiation skills
  • Ability to communicate with all levels of management and peers
  • Leadership skills in building and maintaining relationships
  • Ability to prioritize work and tasks under pressure
  • Effective conflict resolution skills
  • Ability to build, implement, and direct quality assurance principles


Location : Dallas TX (Hybrid)


Salary Range: The salary for this position is between $130,000 to $150,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.


Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]


Want to change the world? Let us know.


Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk

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