Store Manager

Store LeaderThis job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.Duties and responsibilities include:Ensuring every customer receives outstanding service by providing a friendly environmentAdhering to the execution of established Royal Farms rules, policies, procedures, and systemsSupporting and following all safety and loss prevention initiativesAssembling an effective retail team through recruiting, training, and developmentProviding coaching and direction to the store team to achieve operational goalsDeveloping a strong management team through succession planning using the internal promotion processImplementing a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishmentMonitoring and analyzing business processes and results to profitably achieve Royal Farms goalsEnsuring the proper execution of all Royal Farms marketing programsConnecting with the community to establish positive relationshipsProviding leadership to ensure a pleasant customer service experienceEnsuring adherence to applicable wage and hour laws for nonexempt Associates and minorsConducting meetings with retail team members and encouraging open communication, feedback, and follow-upCommunicating clearly, concisely, and accurately to ensure effective store operationsBeing resolution oriented in all Employee Relations activitiesRecognizing employees that adhere to the company's standardsEnsuring compliance with Royal Farms' policies, procedures, and systemsCompleting other tasks as assignedThe typical workweek for this position is anticipated to be approximately 50 hours, reflecting the standard demands of the role. However, we believe in recognizing and rewarding effective leadership and operational excellence. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions. This flexibility allows our store leaders to operate efficiently, contributing to above-average performance levels as indicated by audits, sales reports, and other performance metrics.Qualifications include:Consistently demonstrated strong leadership skillsStrong written, verbal, and interpersonal communication skillsStrong supervisory and organizational skillsAt least 2 years' fast food/retail management experienceEarned a high school diploma or GED2-year college degree preferredUtilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skillsFood Safety Certification preferredAt least 18 years oldMust be able to travel as requiredMust be available to work all shifts, weekends, and holidays based on business needsAs you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per dayBe able to lift and carry 50 lbsAnnual Pay scale- $58,000 - $78,000