Field Service Representative

4 weeks ago

Gig Harbor, United States Washington Staffing Full time

Field Service RepresentativeThe Field Service Representative is responsible for providing support to various departments within the company including, but not limited to, Accounting, Operations, and Customer Service, by ordering, receiving, maintaining, and issuing stores material; assisting customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality, creating, dispatching, and tracking all purchases of materials, parts, or supplies, including those for fleet vehicles; writing and resolving field orders, creating specific and non-specific work orders; processing and tracking change orders; preparing and maintaining files, reports, and logs; performing various administrative duties including shipping/receiving mail or packages and submitting requests for checks or payments; responds to and resolves inquiries from customers, vendors, and contractors. The position is located in Gig Harbor, WA.Essential Functions:Order, receive, issue, inventory, and control stores materialMaintain material in storeroom and yards in a clean and orderly mannerEnter data into the computer as required with speed and accuracyPerform a variety of routine clerical work, including filing, scanningOperate standard office equipment, including word processing equipment as assigned; may perform duties on various computer applications and programsInitiate, update, and complete specific and nonspecific capital projects; perform accounting functions related to all aspects of project lifecycle including monitor and research expensesPerform administrative duties as needed, create and update forms, filing, receive radio calls from field, purchase, and restock break room/lounge suppliesPerform work safely by adhering to Washington Water Safety programs and policies as well as reporting hazards and unsafe conditionsCoordinate, create, and dispatch all purchase orders for materials, parts, or suppliesRespond to and resolves inquiries from customers, vendors, and contractorsComply with Sarbanes-Oxley (SOX) requirementsCoordinate delivery and pickup of materials or orders, ships/receives packages or mail, and organizes/tracks existing inventoryWrite and resolve field ordersOther duties as assignedMinimum Qualifications:High school diploma or GEDValid Washington State Driver's License with an excellent driving recordWater utility experience desiredAbility to obtain forklift certification to operate forklift as neededSalary Range: $22.50 - $37.41Deadline to submit resume is OPEN UNTIL FILLED.The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service Company, Hawaii Water Service Company, New Mexico Water Service Company and Washington Water Service Company do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner.

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