Current jobs related to Video Surveillance Support - Houston - Stallion Infrastructure Services

  • Video Surveillance Operations Coordinator

    4 weeks ago

    Houston, Texas, United States Stallion Infrastructure Services Full time

    Job Summary:Stallion Infrastructure Services is seeking a highly organized and detail-oriented individual to fill the role of Video Surveillance Support. As a key member of our team, you will be responsible for coordinating and managing the logistics of our video surveillance operations.Key Responsibilities:Coordinate and manage the logistics of video...

  • Video Surveillance Systems Specialist

    3 weeks ago

    Houston, Texas, United States ITECH Holding LLC Full time

    Job DescriptionITECH Holding LLC is seeking a skilled professional to perform installation, service, configuration, troubleshooting, and repair activities on video surveillance systems, access control systems, intrusion alarm systems, and network infrastructure.Key Responsibilities:Assess and develop strategies to run and terminate cablesPerform...

  • Senior Video Surveillance Specialist

    2 weeks ago

    Houston, Texas, United States ITECH Holding LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Video Surveillance Specialist to join our team at ITECH Holding LLC. As a key member of our Field Service Team, you will be responsible for installing, servicing, and troubleshooting video surveillance systems, access control systems, and network infrastructure.Key ResponsibilitiesInstall,...

  • Senior Video Surveillance Specialist

    1 week ago

    Houston, Texas, United States ITECH Holding LLC Full time

    Job SummaryWe are seeking a highly skilled Senior Video Surveillance Specialist to join our team at ITech Holding LLC. As a key member of our Field Service Team, you will be responsible for installing, servicing, and troubleshooting video surveillance systems, access control systems, and intrusion alarm systems.Key Responsibilities:Install, configure, and...

  • Private Field Surveillance Investigator

    7 days ago

    Houston, Texas, United States Ethos Risk Services Full time

    Job DescriptionEthos Risk Services is a leading provider of private field surveillance investigations. We are seeking an Experienced Licensed Investigator to conduct covert surveillance and gather evidence in the field.The ideal candidate will have a valid private investigator license, a valid driver's license, and a well-maintained vehicle. They will work...

  • Private Field Surveillance Investigator

    3 weeks ago

    Houston, Texas, United States Ethos Risk Services Full time

    Job OpportunityEthos Risk Services is expanding its team of Private Field Surveillance Investigators to combat insurance fraud and conduct covert surveillance in the field.We are seeking experienced licensed investigators in the Houston area to investigate fraud and conduct surveillance from their vehicles.Ethos Risk is a leading fraud investigations...

  • Video Surveillance Support

    2 months ago

    houston, United States Stallion Infrastructure Services Full time

    Role Summary: The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission of information. Role Priorities / Responsibilities: Ensure all route service drivers are working in/on...

  • Video Surveillance Support

    4 weeks ago

    Houston, United States Stallion Infrastructure Services Full time

    Role Summary: The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission of information. Role Priorities / Responsibilities: Ensure all route service drivers are working in/on...

  • Video Surveillance Support

    2 months ago

    Houston, United States Stallion Infrastructure Services Full time

    Role Summary: The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission of information. Role Priorities / Responsibilities: Ensure all route service drivers are working in/on...

  • Low Voltage Audio Video Specialist

    1 month ago

    Houston, Texas, United States DatasmartDuncan Security LLC Full time

    Job SummaryWe are seeking an experienced Low Voltage Audio/Video Technician to join our Home Technology department. This position will play a crucial role in providing support and expertise for audio/visual projects.Key Responsibilities:Utilize extensive knowledge and expertise in audio/video systems to deliver exceptional solutions.Connect high-end home...

  • Surveillance Investigator

    4 weeks ago

    Houston, Texas, United States Frasco Inc Full time

    About UsFrasco Inc. is a leading provider of investigative services, offering a range of solutions to clients across the United States. With over 55 years of experience, we have established ourselves as a trusted partner in the industry.Job DescriptionSurveillance InvestigatorWe are seeking a skilled Surveillance Investigator to join our team. As a...

  • Surveillance Investigator

    4 weeks ago

    Houston, Texas, United States Frasco Inc Full time

    About UsFrasco Inc. is a leading provider of investigative services, offering a range of solutions to clients across the United States. With a history spanning over 55 years, our company has established itself as a trusted partner in the industry.Job Description: Surveillance InvestigatorWe are seeking a skilled Surveillance Investigator to join our team. As...

  • Ammunition Surveillance Lead

    1 day ago

    Houston, Texas, United States Akima Full time

    Ammunition Surveillance Lead Job SummaryWe are seeking a highly skilled Ammunition Surveillance Lead to join our team at Akima Support Operations (ASO). As an Ammunition Surveillance Lead, you will be responsible for performing all types of ammunition inspections, including Receipt, Turn In, Initial Receipt, Safety in Storage, Periodic, and Storage...

  • Mission Video Cataloger

    7 days ago

    Houston, Texas, United States MORI Associates Full time

    Job Opportunity: Mission Video CatalogerMORI Associates is seeking a highly skilled Mission Video Cataloger to join our team in support of NASA's mission to inspire the world through information and discovery.The successful candidate will be responsible for cataloging NASA crewed spaceflight downlinked video, primarily International Space Station (ISS)...

  • Automation Surveillance Manager

    2 weeks ago

    Houston, Texas, United States Oxy Full time

    Job Title: Automation Surveillance ManagerAt Oxy, we are committed to using our global leadership in carbon management to advance a lower-carbon world. We are seeking an experienced and motivated individual to fill the position of Automation Surveillance Manager in our US Onshore Resources & Carbon Management (ORCM), based in Houston,...

  • Mosquito Surveillance Specialist

    2 days ago

    Houston, Texas, United States County of Harris Texas Full time

    About Harris County Public Health:Harris County Public Health (HCPH) is a leading provider of public health services in the United States. Our team of over 700 professionals works together to improve health outcomes for the community.We are seeking a skilled Mosquito Surveillance Technician to join our team. As a key member of our public health operations,...

  • Automation Surveillance Manager

    3 months ago

    Houston, United States Oxy Full time

    Automation Surveillance Manager-00034123 Description Occidental is an international energy company with assets primarily in the United States, Middle East and North Africa. We are one of the largest oil producers in the , including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment...

  • Video Editor

    7 days ago

    Houston, Texas, United States Quanta Services Management Partnership Full time

    About This RoleThe Video Editor at Quanta Services Management Partnership plays a pivotal role in crafting high-quality video content that aligns with the company's branding and strategic goals. This position involves managing the entire post-production process of videos, ensuring that each piece meets the quality standards necessary to effectively...

  • Video Editor

    4 weeks ago

    Houston, United States Quanta Services Management Partnership Full time

    About Us: Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. Were building the infrastructure that supports the energy transition,...

  • Video Editor

    4 weeks ago

    Houston, United States Quanta Services Management Partnership Full time

    About Us: Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. Were building the infrastructure that supports the energy transition,...

Video Surveillance Support

3 months ago

Houston, United States Stallion Infrastructure Services Full time

Role Summary:


Tier I Surveillance Support Specialist (SSS) is responsible for the helpdesk support of Stallions Video Surveillance product line and service offerings to existing and prospective customers. The SSS will have the responsibility for answering internal and external support requests via phone, email, and ticketing system. Daily assessments and general troubleshooting of surveillance products. Administrative functions and audits of integral information and systems. Your goal is to evolve into the technical support leader for clients as well as field support, operations, and sales.

Role Priorities / Responsibilities:

  • New Customer onboarding and Video Management System (VMS) assistance.
  • Answer tech support phone calls and emails to troubleshoot customer problems both during normal business hours and after hours and weekends.
  • Perform commission/decommission procedure on both new and refurbished assets.
  • Keep updated maintenance records for assets and complete preventative maintenance activities to ensure equipment meets performance requirements.
  • Provide basic technical/systems support as required for internal/external customers.
  • Effectively and efficiently communicate with customers to identify symptoms, causes, and solutions with end user access control, video, intercom & integrations.
  • Retain ownership of the issues until solution is identified and issues is resolved.
  • Log all required and pertinent information in a technical support incident management system.

Essential Knowledge, Skills and Abilities:

  • Must have a basic knowledge of IT networks and infrastructures.
  • Must be self-motivated with a strong sense of urgency.
  • Detail orientated with a focus on customer service.
  • Excellent written and verbal communication skills
  • Demonstrates quality customer service support in a helpdesk setting.
  • Troubleshoots incoming help requests from end users via telephone and email in a timely, and thorough manner.
  • Documents the help desk problem solving process including successful and unsuccessful decisions, action taken, and results.
  • Possesses strong attention to detail.
  • Ability to communicate clearly and effectively over the phone.
  • Good oral and written communication skills.
  • Contribute solutions to issues in a knowledge base.
  • Learn new technology tools as needed.
  • Ability to multitask effectively.
  • Ability to solve issues over the phone.

ADDITIONAL REQUIREMENTS:


  • Willingness to work all hours including nights and weekends.
  • Willingness to work hands on with the equipment.
  • Ability to be in office 5 days a week.

Education or Certification:

  • Bachelor’s degree preferred, but not required.
  • 2 years of industry experience is preferred.
  • Helpdesk experience preferred, but not required

About Stallion Infrastructure Services Surveillance Division:

With years of experience in tailored surveillance system installation, support, and maintenance, Stallion's surveillance solutions ensure people, assets, and critical infrastructure are protected around the clock. Stallion’s trained, in-house technicians—distributed with a nationwide footprint—are the true Stallion advantage. Our employees have the experience and know-how to deploy and maintain surveillance solutions to keep your sites secure. For more information visit

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.