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Inside Sales Representative
4 weeks ago
Job Opportunity: Inside Sales RepresentativeRexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business in the United States through eight regions and has a distribution network of over 460 warehouse storefront locations throughout the U.S.Job DescriptionWe are looking for an Inside Sales Representative to join our Mayer team in Richmond, VA The Inside Sales Representative is responsible for proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.What You'll Do:Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriateAssist outside sales personnel by processing priority transactionsUtilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customersProspect for new accounts within a specified geographical territoryManage a defined customer base and establish and maintain customer relationshipsLearn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysisProcess product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycleGather and report to management information regarding the company, competitors, pricing, products, and current and future market trendsParticipate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledgePursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sourcesOther duties as assignedJob Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.Qualifications 2+ years of customer service, sales, or electrical distribution experience High School or GED - Required Ability to handle basic/intermediate issues and problems Basic/intermediate product and application knowledge essential Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Highly self-motivated Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Ability to work overtime as neededAdditional InformationPhysical Demands:Sit: Must be able to remain in a stationary position - Constantly at least 51%Walk: Must be able to move about inside/outside office or work location - Frequently 21% to 50%Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly at least 51%Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally up to 20%Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally up to 20%Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally up to 20%Weight and Force Demands:Up to 10 pounds - Frequently 21% to 50%Up to 25 pounds - Frequently 21% to 50%Up to 50 pounds - Occasionally up to 20%Working Environment:Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally up to 20%Exposed to electrical hazards; risk of electrical shock - NoneHandles or works with potentially dangerous equipment - Occasionally up to 20%Travels to offsite locations - Occasionally up to 20%Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."Our Benefits Include:Medical, Dental, and Vision Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, 401K with Employer Match, Paid vacation and sick time, Paid company holidays plus flexible personal days per year, Tuition Reimbursement, Health & Wellness Programs, Flexible Spending Accounts, HSA Accounts, Commuter Transit Benefits, Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs, Professional Training & Development Programs, Career Advancement Opportunities We like to promote from within. Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
