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Lead Technician
4 weeks ago
Project Team LeaderPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and personally through serving our customers, communities, and each other.Job Position DescriptionWith a 'One Team' mentality, manage and complete jobs according to PuroClean processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.ResponsibilitiesManaging Customer Satisfaction and representing the brandEffectively perform all aspects of the production processesContinued development of production skills and expertiseFinancial asset and equipment managementFollowing all uniform and policy guidelines in line with the Brand Identity GuideAlways leaving jobsites with a clean and orderly appearanceCoaching and training of production staff techniciansPreventative maintenance on vehicles, equipment and oversight of facility maintenanceEnsure clear communication with office staff, immediate supervisor and fellow techniciansQualificationsWillingness for continued learning and growth, ability to 'lead and coach' your teammatesAttention to details in organization, cleanliness and care for facility, assets and equipmentAptitude with record keeping, recording information and communicating 'the message'Awareness and respect for safety, using care are caution with teammates and customersStrength with multitasking and handling deadlines, organizational and leadership skillsAbility to lift at least 50 lbs. and comfortable on your feet for prolonged periods of timeBenefitsLearn and develop new professional skills in a fast-paced environmentServe your community in their time of need. 'Servant Based Leadership'Be a part of a winning team with the 'One Team' mentality. We serve togetherCompetitive pay, benefits and flexible hoursAdditional benefits and perks based on performance and employers' policiesCompensation: $35,000+ per year"We Build Careers" - Steve White, President and COOWith over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Culture is very important to us. We want to make sure that we are the right fit for YOUApply today and join our Winning TEAM."We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
