Senior Business Development Specialist

Senior Business Development SpecialistMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a driven, results-focused Senior Business Development Specialist to directly generate new business opportunities and drive revenue growth in the BPO sector. This is an individual contributor role.The ideal candidate thrives in a hunter environment, is confident engaging senior business leaders, and excels at building relationships that open doors to long-term business opportunities.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.Position ResponsibilitiesKey Responsibilities:Proactively identify and engage senior decision-makers as prospective clients through outbound calls, emails, social media, events, and networking.Develop and execute targeted outreach strategies to position our products and services effectively.Research and map potential accounts to identify key stakeholders and create tailored engagement plans.Build, nurture, and maintain relationships that lead to closed deals and recurring business.Collaborate with internal teams to prepare compelling proposals, RFP responses, and presentations.Conduct competitor and market analysis to refine outreach and positioning strategies.Track, report, and maintain accurate records of pipeline activity and deal progression.What We're Looking For:Proven track record in B2B business development with a focus on prospecting and closing new deals.Strong "hunter" mentality within the BPO sector, self-motivated, persistent, and goal-driven.Exceptional communication and relationship-building skills with senior-level stakeholders.Ability to work independently, manage your own pipeline, and deliver against targets.Strategic thinker with the ability to turn insights into actionable business opportunities.Important: This is a new business generation role. You will not be leading or managing salespeople. Success will be measured on your ability to create, develop, and close opportunities.Candidate QualificationsWonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Bachelor's degree in Business, Marketing, Communications, or a related field (MBA or equivalent is a plus)5+ years of proven success in B2B business development, preferably within the BPO or outsourcing industryDemonstrated ability to prospect, engage, and close new business with senior-level decision-makersStrong understanding of sales cycles, lead generation strategies, and account mappingExcellent verbal and written communication skills, with the ability to craft compelling outreach and proposalsProficiency in using CRM systems (e.g., Salesforce, HubSpot) to manage pipeline and track activitySkilled in conducting market and competitor analysis to inform strategic outreachSelf-starter with a hunter mentality, driven, persistent, and focused on resultsAbility to work independently in a fast-paced environment while collaborating cross-functionallyStrong presentation skills and confidence in delivering pitches to executive-level audiencesComfortable using digital channels (email, LinkedIn, virtual events) for outreach and engagementCompensation DetailsWant an employer that values your contribution?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even carsHealth Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply todayPhysical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit and stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Conditions of EmploymentAll MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of