Customer Service Representative
4 weeks ago
- Health Plan Assistance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Debbie Murphy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Property and Casualty License ( must have or be able to obtain)
- Life and Health License (must have or be able to obtain)
- Bi-Lingual Spanish Recommended
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents’ employees are not employees of State Farm.
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