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Personal Injury Case Manager

2 months ago

Gastonia, United States Jones Networking Full time

Personal Injury Case Manager

Gastonia, North Carolina


Jones Networking is recruiting for a Personal Injury Case Manager for an opportunity with a Law Firm in Gastonia, North Carolina. The ideal candidate will have 3-5 years of experience handling personal injury cases in North and/or South Carolina. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life balance.


Position Summary for the Personal Injury Case Manager:

- Interview prospective clients over the telephone or in-person.

- Open Insurance Claims and new files.

- Collect and analyze intake information.

- Collect all relevant documents.

- Fully investigate each case.

- Maintain contact with clients on a regular basis.

- Verify insurance coverage and maintain contact with insurance companies.

- Manage medical care of clients.

- Explain procedures or forms to clients.

- Prepare documents and correspondence.

- Draft settlement demand packages.

- Relay settlement negotiation from attorney to clients and adjusters utilizing demands/offers in Client Profiles.

- Collect documentation of all damages sustained such as medical records, bills, and loss of income.

- Read, interpret and summarize medical records and reports.

- Organize and maintain case files.

- Organize tangible damages.


Qualifications Summary for the Personal Injury Case Manager:

- At least 3-5 years of Personal Injury experience in a legal environment.

- Experience handling North or South Carolina cases is required.

- Must be familiar with relevant laws as it applies to personal injury claims, motor vehicle accidents and insurance.

- Knowledge of Needles software is preferred.

- Proficiency with Microsoft Office Suite.

- Knowledge of medical terms and traumatically induced conditions is helpful.

- Knowledge of insurance coverage types and policies is helpful.

- Must have a strong work ethic and be able to work well in a fast paced environment.

- Excellent people skills as the position requires a great deal of client contact.

- Able to manage multiple tasks and meet deadlines.

- Able to prioritize workload and work under pressure.

- Well organized and detail oriented.

- Exceptional communication and written skills.

- Bilingual in English and Spanish is helpful, but not required.


Salary and Benefits Summary for the Personal Injury Case Manager:

- Salary is commensurate with experience

- Generous health benefits package

- Life and disability insurance

- 401(k) retirement plan

- Work Hours: 8:30AM-5:00PM