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Senior Manager, Global Business Services
1 month ago
Senior Manager, Global Business ServicesCoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025.What You'll Do:The Global Business Services (GBS) function is a new and critical team designed to centralize and standardize CoreWeave's foundational business processes across Finance, HR, and Procurement. We are a results-oriented, highly collaborative, and technically-minded team reporting into the Head of Global Business Services with a mandate to drive transformation and operational maturity as CoreWeave scales globally and matures as a public company.About the Role:The Senior Manager, GBS will establish and lead our GBS function, driving efficiency and excellence across our core business processes. You will be responsible for defining and optimizing global end-to-end business processes, ensuring compliance, and delivering measurable improvements in efficiency and service quality across our worldwide operations. This involves leading a global team, championing process automation, and acting as a key partner to executive stakeholders to support CoreWeave's hyper-growth. You will be directly responsible for establishing robust controls and metrics-driven service delivery for critical back-office functions.Process Excellence & Standardization: Define, map, and implement global, standardized, and best-in-class end-to-end processes for Procure-to-Pay (P2P), Hire-to-Retire (HR), and Record-to-Report (R2R). Drive continuous process improvement initiatives leveraging lean methodologies to enhance efficiency and reduce costs.Performance Management & Reporting: Define, track, and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all GBS functions. You will be strong on reporting and actioning on KPIs, using data analytics to identify bottlenecks, drive continuous improvement, and measure service delivery effectiveness across the globe.Operational Management: Partner with each of the GBS shared services functions, ensuring timely and accurate execution of tasks related to managing departmental budgets and invoices, vendor management, training and financial closing procedures.Compliance & Governance: Establish robust internal controls and processes to ensure GBS complies with SOX 404 requirements. You'll manage operational risk, third-party providers, and ensure business continuity for GBS operations.Technology & Digital Transformation: Champion the implementation and optimization of GBS technology platforms (e.g., ERP, workflow automation tools like RPA) to maximize efficiency, data quality, and scalability.Stakeholder Partnership & Communication: Utilize excellent communication and partnership skills to act as a key strategic partner to global functional leaders (Finance, HR, Procurement) to manage SLAs and align GBS strategy with CoreWeave's objectives.Project & Change Management: Own and drive large-scale, cross-functional projects, such as system implementations (e.g., ERP upgrades, HRIS rollouts), M&A integrations to the GBS processes, or process re-engineering efforts. Demonstrate strong project management skills to deliver projects on time and within budget.Who You Are:8+ years of progressive experience in Finance, Operations, or Shared Services, with at least 3 years in a management role leading a Global Business Services or Shared Services organization.Mandatory experience working in a publicly traded company environment, with a strong, practical understanding of SOX 404 compliance, internal controls, and financial reporting requirements.Demonstrable track record of scaling global shared service centers, including experience managing teams across different geographies and time zones.Deep expertise in business process analysis, design, and implementation, specifically related to procure-to-pay, record-to-report, and Hire-to-Retire.Proven ability to manage significant departmental budgets and invoicing processes, with an eye toward cost optimization and control.Bachelor's degree in Business, Finance, Accounting, or a related field.Preferred:Experience within the technology, cloud, or high-growth startup sector.Proficiency with major ERP systems (e.g., SAP, Oracle, NetSuite), Procurement systems (Coupa, Netsuite) and HRIS systems (e.g., Workday).PMP, Six Sigma, or similar certification nice to haveWondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.You love to build and optimize high-performing global processes using a mix of hands-on execution and strategic vision.You're curious about leveraging automation and technology to solve complex operational challenges.You're an expert in driving strategic change and building consensus among diverse global stakeholders.You have the ability to operate effectively in a fast-paced, high-growth technology environment, adapting quickly to change and ambiguity.Why CoreWeave?At CoreWeave, we work hard, have fun, and move fast We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:Be Curious at Your CoreAct Like an OwnerEmpower EmployeesDeliver Best-in-Class Client ExperiencesAchieve More TogetherWe support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join usThe base salary range for this role is $135,000 to $198,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).What We OfferThe range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.In addition to a competitive salary, we offer a variety of benefits to support your needs, including:Medical, dental, and vision insurance - 100% paid for by CoreWeaveCompany-paid Life InsuranceVoluntary supplemental life insuranceShort and long-term disability insuranceFlexible Spending AccountHealth Savings AccountTuition ReimbursementAbility to Participate in Employee Stock Purchase Program (ESPP)Mental Wellness Benefits through Spring HealthFamily-Forming support provided by CarrotPaid Parental LeaveFlexible, full-service childcare support with Kinside401(k) with a generous employer matchFlexible PTOCatered lunch each day in our office and data center locationsA casual work environmentA work culture focused on innovative disruptionOur WorkplaceWhile we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30
