Financial Clearance Coordinator

Summary Join Our Team at Mercy Medical Center - Now Hiring a Financial Clearance Coordinator Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities The Financial Clearance Coordinator will collaborate with the Patient Access Team to ensure complete and accurate information is provided for the pre-cert process, and is required to contact the patient or their representative to obtain any information not received at the time of registration. They will be responsible for collecting pre-service deposits and payments, or establishing payment plans. Screening for eligibility of 3rd party coverage including hospital Financial Assistance programs. Assists patient's with completing and filing applications in addition to providing support for documentation retrieval and submission as needed. Completes all required follow-up activities, including, but not limited to County, State, Federal agencies to ensure cases are completed accurately and timely. In addition to the tasks outlined in this summary, the position also requires coordination of appeals, manage assigned inventories in Epic, process Maryland Medicaid newborn enrollment, oversight of 3rd party Medicaid vendor, audit of financial assistance programs and participation in safety programs. RequirementsEDUCATION Must possess a high school diploma or GED 1 year of healthcare advocacy experience preferred 1 year of healthcare registration and billing experience preferred State of Maryland Application Counselor Certification required, or obtain certification within six months of employment Knowledge, Skills and Abilities: Microsoft Word, Power Point, Excel Microsoft Outlook Epic Performance Manager/NetLearning Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. N/A Other Requirements: Routine clerical tasks, copiers, scanners etc Must be able to accurately type 40 words per minute Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and "catch up" provision Paid Time Off (PTO) & company paid holidays Tuition reimbursement Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.