Case Manager

1 month ago

Maitland, United States COPILOT Provider Support Services, Inc Full time

Case Manager with Strong Coordination and Scheduling Skills - NEEDED ASAP


Excellent Opportunity at a Growing Company

Bring your coordination, insurance or benefits investigation, attention to detail, and/or insurance skills to an innovative, team-oriented, healthcare hub services company Join our friendly and supportive team and make a positive difference Seeking people with excellent experience in/with pharmacy, health insurance, hubs, medical billing, and/or medical doctor’s offices as we continue to grow


Qualifications:

  • 1-3 years' experience in the medical/healthcare or insurance field (i.e. pharmacy, doctor's office, hospital admin., hub services, health plan member services, etc.), required.
  • Communication skills demonstrated through impeccable email correspondence.
  • Client-facing experience (emails, spreadsheets, etc..), a plus
  • Familiarity with medical billing, insurance verifications, reimbursement issues, a plus.
  • Experience interacting with MDOs, insurance companies and/or pharmacies, preferred.
  • Oncology, urology, orthopedic, pain management, or physical therapy related experience, a plus.
  • Ability to maintain strict HIPAA patient confidentiality and protecting PHI.
  • Strong computer skills including MS Excel. Adaptable and eager to learn. Open to cross-training to build on experience.

Direct hire, full-time, onsite opportunity at our corporate headquarters in Maitland, FL.

We care about the safety and well-being of our team. We are mindful of safety precautions, following local government and CDC guidelines. Our office has plenty of space and sizable cubicles with room to grow

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


CASE MANAGER


Essential Functions:

  • Assist the MDO by following up on authorizations and checking the status of pending authorizations.
  • Connects via phone with the MDO regarding clinicals, authorizations, transfers and/or follow-ups.
  • Handles benefits request investigations submitted by MDOs (medical doctors’ offices).
  • Contacts insurance companies directly to obtain information on a patient’s medical benefits, specialty pharmacy benefits and/or prescription benefits, where applicable.
  • Contacts and follows up with MDOs, pharmacies and other facilities to assist with coordination of care for medication or treatment, as needed.
  • Serves as a primary contact for inbound calls, answers inquiries regarding submitted cases, follow-ups and other case related issues, assisting the MDOs.
  • Communicates with field access managers and key account managers on a regular basis for updates, support and to help ensure program needs are being met, where applicable. Communicates with and assists sales representatives, as needed.
  • Documents and makes notations in the system regarding the case information.


Hours:


Monday-Friday, 10:30 AM-7:00 PM. Other shifts may be available between 8:00 AM and 8:00 PM, for full-time hours, based on team needs.

Compensation:

$23.00 per hour. Offer based upon experience, education, interview process, etc. Position is benefits eligible.


Please apply with us today to learn more about an excellent opportunity

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