Chief of Staff to the Deputy Commissioner for the Department of Sustainable Delivery

Chief Of StaffIN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF ADMINISTRATIVE STAFF ANALYST, OR BE REACHABLE ON THE OPEN-COMPETITIVE LIST, EXAM # 9058 OR ELIGIBLE UNDER THE 55-A PROGRAM. PLEASE INDICATE ON YOUR RESUME. PROOF OF FILING WILL BE REQUIRED. The Department of Sustainable Delivery (DSD) is a new division within the NYC Department of Transportation, launched in 2025 to respond to the rapid growth of app-based delivery and the widespread use of electric micromobility devices on city streets. As these vehicles become more common for both personal and commercial use, DSD is responsible for ensuring they are used safely, legally, and in ways that support the city's broader transportation and climate goals. DSD employs a multifaceted approach combining data analytics, policy, enforcement, education, and industry oversight to reduce crashes and conflicts on city streets. Its mission is to bring structure, clarity, and safety to the city's evolving micromobility landscape, ensuring these vehicles are integrated responsibly into the urban environment. DOT is seeking a strategic and solutions-oriented Chief of Staff to serve as a key advisor to the Deputy Commissioner and support the operational and strategic development of the division during its critical early phase and ongoing expansion. This is an exciting opportunity to work at the intersection of public policy, emerging technologies, and street safety contributing to first-of-its-kind initiatives in one of the most dynamic policy areas in New York City. Under the direction and supervision of the Deputy Commissioner for DSD, the Chief of Staff will: support the Deputy Commissioner in managing day-to-day operations of the division, including priority-setting, follow-ups, and internal coordination; provide oversight and coordination of administrative support staff; help manage and coordinate interagency relationships and external stakeholder engagements; draft internal memos, briefing materials, and presentations to support strategic decision-making and high-level communications; oversee meeting preparation and follow-up for the Deputy Commissioner, including agenda development, logistics, and action tracking; support the buildout of new division functions, including staffing, organizational operating procedures, and cross-team collaboration; support hiring managers in new staff recruitment, selection, processing, and onboarding, along with staff advancement, among other duties.Minimum Qualifications1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.Preferred SkillsKnowledge of NYC government and transportation issues demonstrated experience in a Chief of Staff, program manager, or senior advisory role in government, public policy, nonprofit, or mission-driven organizations excellent leadership, organizational, and project management skills ability to manage multiple priorities and deadlines strong written and verbal communication skills, including the ability to draft high-quality briefing materials proficiency with Microsoft Office or Microsoft 365 (MS Word, MS Excel, MS Outlook Calendar) and Adobe products (PDF) demonstrated ability in stakeholder engagement, interagency coordination, or complex team operations comfort working in a new or rapidly evolving organization, with the ability to create structure and processes from the ground up.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at .Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.