Assistant Property Manager

2 months ago

Nashville, United States Anchor Investments, LLC Full time

Assistant Property Manager


Anchor Investments has a 14-year track record of hiring and developing leaders in commercial real estate and positioning them for personal and professional success. By the end of this job description, you will have a clear picture of whether or not this job is for you — beginning with this high-level overview and moving to the job details below.


As an Assistant Property Manager, you will play a key role in supporting our property management department, ensuring our properties are successful investments through excellent management. We are looking for a self-reliant, analytical thinker who doesn't stop working until the job is complete. This position requires a person with decision-making skills and an initiative to work independently in a detail-oriented environment. Attention to detail and accuracy is critical, as you will be managing many moving parts in a time sensitive context.


If you have a desire for producing work that is precise, on time, and exceptional quality, you may be a good fit. This is not for those who want a slower pace, routine oriented job. We are looking for quality team players who can follow directions, solve problems when they have to, and get to work quickly. If you think you are a good fit, continue reading below.


Role Overview:


An Assistant Property Manager is the go-to person for tenant requests and managing tasks to completion. The ideal candidate will embody positivity, task management, and persistence, while supporting Property Managers in their daily activities while maintaining a high standard of excellence.


Before you apply, the following statements should resonate deeply with you.


  1. I thrive in environments where positivity is not just a choice, but a way of life, and I contribute to fostering that atmosphere.
  2. When I say something is taken care of, it's a guarantee, delivered with precision and follow-through.
  3. I am resilient and adaptable, capable of navigating multiple different challenges and tasks at once with a positive mindset and determination to succeed.
  4. Excellence is a standard I uphold in every task, big or small.
  5. I am a humble learner, never hesitating to seek guidance or ask questions to better serve the company's mission.
  6. I am comfortable engaging in direct and honest conversations, tactfully navigating negotiations and relationship-building efforts.
  7. My organizational skills keep chaos at bay, ensuring smooth sailing for those around me through efficient task management.
  8. I'm always a team player who is not afraid to respectfully push back to ensure tasks align with our collective goals.
  9. I proactively see needs and meet them, allowing me to effectively support teammates without missing a beat.
  10. Representing Anchor Investments is an honor I uphold with professionalism and integrity in every interaction.


We imagine this candidate will deeply resonate with the phrase:

"To whom much is given, much is required." and Our corporate Vision — "To build America's most generous real estate company, redeeming CRE one team member, experience, and property at a time"


To set yourself apart in our search, please do these two things:

  1. Complete this 8-10 minute Culture Index survey:
  2. Apply on LinkedIn with an updated resume


Key Responsibilities:


Tenant Maintenance Request

  • Promptly respond to tenant emails or calls
  • Thoroughly track and document progress in ASANA
  • Review leases to determine Landlord/Tenant Responsibility
  • Commission work with vendors and manage progress until completion
  • Communicate updates to tenants


Vendor Partnerships

  • Cultivate trusting relationships with vendors
  • Holding vendors accountable to timelines
  • Negotiating quotes with vendors
  • Persistence in following up with contractors until completion


Assist in Financial Oversight

  • Managing weekly rental payments by updating the Rent Tracker and Rent Roll
  • Assist in coding and reviewing invoices for vendor payments
  • Clarify lease terms and refine spreadsheets for budgets and CAM reconciliations
  • Create and send annual CAM estimate and reconciliation letters to tenants
  • Prepare investor reports by creating power points and batching financials for leadership review


Tenant & Property Onboarding

  • Add New Tenants from new leases or acquisitions to CRM Tools
  • Gather quotes for Landlord work for new leases or early wins at recently acquired centers
  • Sending out tenant communication such as welcome and rent commencement letters


Property Performance and Conditions

  • Conduct monthly inspections for local properties
  • Monitoring remote inspections and notifying PMs of needed repairs
  • Update Slack with new pictures, required work, or bids received


Assist in Renewals

  • Craft proposal emails to send to the owners
  • Draft amendments and send via Docusign
  • Complete lease change forms and renew tenants in MRI


Core Values:


At Anchor Investments, our core values shape everything we do:

  • Team > Self: Making decisions in light of the team's goals and needs.
  • Aggressive Learning: Continually seeking personal and professional development.
  • Drive: Demonstrating a hungry spirit and entrepreneurial mindset.
  • Give It Away: Living and giving with a posture of generosity.
  • Relentless Optimism: Believing we will solve challenges with excellent work.
  • Fun Matters: Embracing laughter and joy in our work environment.


Entrepreneur Operating System (EOS):


Our company runs on EOS. As a team member, you will have leaders who:

  • Give clear directions
  • Ensure you have the necessary tools
  • Act with the greater good in mind
  • Delegate appropriately
  • Understand your role and how you can help the company
  • Make their expectations clear
  • Communicate well
  • Hold effective meetings
  • Meet with you one-on-one weekly
  • Reward and recognize your performance


Our Culture:


We believe we’re called to share our time, talents, and treasures with our community and those around us. You’ll find we have an energetic, positive, and hard working environment where you will truly make a difference. Our team was recognized as one of Nashville’s Best Places to Work in 2023

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