Store Manager

2 weeks ago

Chapel Hill, United States Alumni Hall Stores Full time

Store Manager Job Description

Reports To: District Manager

Supervises: Store Management and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision

• Communicate clear expectations and hold all employees accountable for achieving goals

• Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business

• Give clear division of responsibilities to management staff

• Hold productive and informative monthly staff meetings to address all areas of the business

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience

• Coach team members in their job responsibilities to increase confidence and productivity

• Consistently assess performance and provide feedback to associates through monthly check ins & annual performance reviews

• Recognize performance issues and develop action plans in a timely manner

• Ensure that all team members adhere to all employment policies & a professional work environment

• Create a fun and exciting atmosphere for customers to shop in and employees to work in

Visual Merchandising

• Supervise and direct all merchandise processing

• Achieve excellence in the execution of all visual merchandising directives

• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms 

Performance

• Be able to open and close the store, handle deposits, and follow daily operations and expectations

• Strive to achieve daily, monthly, and annual sales goals

• Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets

• Achieve UPT, ADS, Email Capture, & Ecommerce Performance goals

• Ensure proper scheduling practices and achieve payroll budget goals

•Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently

• Develop a working knowledge of collegiate sports and local university activities 

Communication

• Communicate with the store staff as well as the corporate office

• Communicate merchandise needs to the buying staff

• Communicate with the marketing department and execute all marketing directives

• Stay current with competition by visiting frequently and sharing the information with the District Manager

• Ensure that all required Ecommerce and Social Media content is communicated in a timely manner


Qualifications:

• Background Check required 

• Employees are subject to random drug screenings

• Minimum high school degree or equivalent

• Minimum 1 year retail management experience

• Ability to lead a team, delegate, and follow-up

• Ability to train, develop, & foster growth among employees

• Ability to work in a fast-paced environment

• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends

• Strong verbal and communication skills


Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.

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