Visitor Relations Specialist

1 week ago

Mukilteo, United States ACL Digital Full time

Visitor Relations Spec C

Location- Mukilteo, WA

Duration: 6 months, possible extension, possible

Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8-hour shifts)


Work statement is a non-managerial role, non-leadership role.

Visitor Relations Tour Guides serve as brand ambassadors. They are responsible for learning and presenting detailed content and scripted material to deliver enhanced experiences such as the Everett Factory Tour, Company Backstage Pass, and other interactive presentations. This role supports engagement throughout the Future of Flight facility, including ticketing and lobby services, leading STEM activities such as robotics and drone experiences, and interpretation of gallery and interactive exhibits.

In addition to giving tours, responsibilities involve research, training, and other tour-related assignments such as providing executive and academic tours. Visitor Relations team members serve as Brand Ambassadors. They must demonstrate active visitor engagement as well as capacity and enthusiasm for learning and sharing accurate information about products and aviation concepts. The optimal candidate for this position will demonstrate a passion for customer-focused interactions among diverse audience groups. They will coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities.

This opening is for a FULL-TIME position (33-40 hours/week) which will require work on weekends and holidays. This role is 100% onsite. We are currently open five days a week, Thursday through Monday. Operating hours are subject to change based on seasonal and special event activity.


Ability to Perform the Following Requirements:

• Current required schedule: Thursday through Monday, 100% onsite.

• Punctual attendance and compliance with daily team rotation and break schedules

• Ability to speak intermittently for 90 minutes at a time, 3-4 times daily

• Professional written and verbal communication skills, information retention skills

• Frequent walking on various surfaces and standing

• Occasional stair climbing/descent

• Occasional to frequent sitting

• Occasional grasping/handling and keyboarding/mouse use

• Limited lifting, reaching, carrying, pushing/pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting

• Ability to use radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment

• Flexible schedule with the ability to work early mornings, mid-days, evenings, weekends, and holidays

• Must be able to work in standing or walking positions for up to six (6) hours per shift


Dress Code:

• Business casual appearance standards

• Footwear must meet factory safety requirements


Training and Competency Requirements:

• Successful training completion is a contingency of this assignment

• Engages customers proactively. Creates a positive impression of The Company, reflecting values in all activities and all contact with the public.

• Memorizes and delivers scripted material and approved messaging to guests. Actively incorporates script updates and new content as required.

• Proficient with gallery and exhibit content and actively engages with visitors to share information accurately.

• Facilitates interactive experiences with the public, groups, and event guests as requested.

• Proactively addresses and/or reports safety issues or concerns.

• Uses good judgment and teamwork to collaborate effectively on staffing coverage and rotations.

• Completes mandatory training assignments promptly and participates actively in team training and meetings.

• Complete assigned tasks as instructed and report back to leadership teammates with any concerns. Follows all brand Experience policies and procedures.

• Is always gracious and hospitable. Maintains poise under pressure, eye contact, and has a friendly communication style, and strong customer service focus.

• Proficient with ticketing system and functions, and other locations as trained and assigned.


Required Skills

• Typically, 4 or more years of related work experience in a role that required strong customer service and communication skills

• Typically, 1 or more years experience with a role that requires presenting, training, teaching, or acting in a client-facing environment

• Public speaking

• Leading Tours

• Presenting


Preferred skills:

• Six months of experience giving public tours and/or public speaking while representing a brand

• Six months experience with technology related to events, exhibits, or POS

• Proficient with Microsoft Office tools

• Any experience of Flight


Preferred soft skills:

• Experience working in a team environment

• Proven reliability, punctuality, and regular attendance

• Ability to retain information quickly


Are there any companies that hire for the same type of skill set that you are looking for?

No companies, related Job titles:

• Hospitality

• Tourism industry

• Theater


Physical demands (if any): YES

• Frequent walking on various surfaces and standing

• Occasional stair climbing/descent

• Occasional to frequent sitting

• Occasional grasping/handling and keyboarding/mouse use

• Limited lifting, reaching, carrying, pushing/pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting

• Ability to use radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment

  • Visitor Relations Specialist

    1 week ago

    Mukilteo, United States ACL Digital Full time

    Visitor Relations Spec C Location- Mukilteo, WADuration: 6 months, possible extension, possible Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8-hour shifts)Work statement is a non-managerial role, non-leadership role.Visitor Relations Tour Guides serve as brand ambassadors. They are responsible for...

  • Customer Relations Specialist

    3 weeks ago

    Mukilteo, United States Insight Global Full time

    Compensation:$19/hr to $21.35/hr.An employer is looking for a Visitor Relations Specialist in Mukilteo, Washington. The Company's Brand Experience division is seeking experienced customer engagement specialists to deliver world class experiences at the Future of Flight facility, a public attraction which showcases aviation/aerospace innovation. As one of...

  • Customer Relations Specialist

    2 months ago

    Mukilteo, United States Insight Global Full time

    Compensation:$19/hr to $21.35/hr.An employer is looking for a Visitor Relations Specialist in Mukilteo, Washington. The Company's Brand Experience division is seeking experienced customer engagement specialists to deliver world class experiences at the Future of Flight facility, a public attraction which showcases aviation/aerospace innovation. As one of...

  • Front Desk Receptionist

    3 weeks ago

    Mukilteo, United States The Fountain Group Full time

    Hello, My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Front Desk/Visitor Relations Specialist for a prominent client of ours. This position is located in Mukilteo, WA . Details for the position are as follows: Contract role of 6 months, potential to extend and convert. Pay range is...

  • Front Desk Receptionist

    1 week ago

    Mukilteo, Washington, United States The Fountain Group Full time

    Hello, My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Front Desk/Visitor Relations Specialist for a prominent client of ours. This position is located in Mukilteo, WA . Details for the position are as follows: Contract role of 6 months, potential to extend and convert. Pay range is...

  • Front Desk Receptionist

    4 weeks ago

    Mukilteo, United States The Fountain Group Full time

    Hello, My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Front Desk/Visitor Relations Specialist for a prominent client of ours. This position is located in Mukilteo, WA . Details for the position are as follows: Contract role of 6 months, potential to extend and convert. Pay range is...

  • Front Desk Receptionist

    4 weeks ago

    Mukilteo, United States The Fountain Group Full time

    Hello, My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Front Desk/Visitor Relations Specialist for a prominent client of ours. This position is located in Mukilteo, WA . Details for the position are as follows: Contract role of 6 months, potential to extend and convert. Pay range is...

  • Front Desk Receptionist

    3 weeks ago

    Mukilteo, United States The Fountain Group Full time

    Hello, My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Front Desk/Visitor Relations Specialist for a prominent client of ours. This position is located in Mukilteo, WA . Details for the position are as follows: Contract role of 6 months, potential to extend and convert. Pay range is...

  • Customer Service Representative

    3 weeks ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec BLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewRequired Skills: • Typically 1 or more years'...

  • Customer Service Representative

    1 month ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec BLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewRequired Skills: • Typically 1 or more years'...

  • Customer Service Representative

    1 month ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec BLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewRequired Skills: • Typically 1 or more years'...

  • Customer Service Representative

    3 weeks ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec BLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewRequired Skills: • Typically 1 or more years'...

  • Customer Service Representative

    1 week ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec B / C Location: Mukilteo, WA 7-15 Building 7-15 Duration: 6 Months with possible extension Shifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM 8 hour shifts) Interview Information: Resume + Phone interview + In person interview Payrate: $22.00/hr. - $24.00/hr. on W2. ...

  • Customer Service Representative

    2 weeks ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec B / CLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewPayrate: $22.00/hr. - $24.00/hr. on W2....

  • Customer Service Representative

    1 week ago

    Mukilteo, United States ACL Digital Full time

    Job Title: Visitor Relations Spec B / CLocation: Mukilteo, WA 7-15 Building 7-15Duration: 6 Months with possible extensionShifts: Shifts: FIRST - Hours are subject to change based on business needs (between 7:00 AM and 7:00 PM – 8 hour shifts)Interview Information: Resume + Phone interview + In person interviewPayrate: $22.00/hr. - $24.00/hr. on W2....

  • Customer Service Representative

    2 weeks ago

    Mukilteo, United States ACL Digital Full time

    Duration: 6 months (with possible extension)Position Responsibilities:• Successful training completion is a contingency of this assignment• Engages customers proactively. Creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public.• Memorizes and delivers scripted material and...

  • Brand Representative

    4 weeks ago

    Mukilteo, United States 22nd Century Technologies Inc. Full time

    Job Details for your reference:Job Title: Brand Ambassador (Visitor Relations Spec)Location: Mukilteo, WA Duration: 6 months assignment with possible extensionShift Schedule: 7:00 AM and 7:00 PM (100% onsite, Thursday-Monday, 33-40 hours/week- subject to change based on business needs like seasonal and special event activity)Pay Rate: $24/hour on W2 without...

  • Brand Representative

    3 weeks ago

    Mukilteo, United States 22nd Century Technologies Inc. Full time

    Job Details for your reference:Job Title: Brand Ambassador (Visitor Relations Spec)Location: Mukilteo, WA Duration: 6 months assignment with possible extensionShift Schedule: 7:00 AM and 7:00 PM (100% onsite, Thursday-Monday, 33-40 hours/week- subject to change based on business needs like seasonal and special event activity)Pay Rate: $24/hour on W2 without...

  • Brand Representative

    2 weeks ago

    Mukilteo, United States 22nd Century Technologies Inc. Full time

    Job Details for your reference:Job Title: Brand Ambassador (Visitor Relations Spec)Location: Mukilteo, WA Duration: 6 months assignment with possible extensionShift Schedule: 7:00 AM and 7:00 PM (100% onsite, Thursday-Monday, 33-40 hours/week- subject to change based on business needs like seasonal and special event activity)Pay Rate: $24/hour on W2 without...

  • Regional Pharmacy Leader

    3 weeks ago

    Mukilteo, United States Rite Aid Full time

    The primary purpose of this position is to lead the pharmacy leadership team in our stores with the execution of our RxEvolution, while adhering to company policies, procedures and programs that help our customers achieve our purpose of whole health for life, while earning and keeping their trust, and maximizing clinical services, AIM, integrative medicine,...