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AC137 - Full-Time Director of Residences - East Coast
4 weeks ago
Director Of Residences And Real AssetsA wonderful couple is seeking a full-time, East Coast-based Director of Residences and Real Assets to oversee the day-to-day operations, maintenance, and administration of multiple properties. This role ensures homes are maintained to the highest standards, sub-contractors are well-managed, and the principal's preferences and lifestyle needs are met. The general schedule will be Monday through Friday, with a 24/7 mentality to answer questions after business hours when necessary, or in the event of an emergency. Travel is required, and the candidate must be located near a major airport. Relocation to the East Coast is not being offered.ResponsibilitiesProperty ManagementOversee maintenance, repairs, and overall upkeep of buildings and groundsCoordinate and/or assist with renovations, landscaping, and seasonal projectsEnsure homes are in excellent operational condition before the principal's stayRefine, manage, and keep house check lists currentMaintain and update car and boat maintenance and required inspectionsAbility to offer solutions to upgrade existing home technology and oversee implementationSub-Contractor ManagementRecruit, schedule, supervise, and/or verify all work performedNegotiate and manage vendor contracts and service agreementsSource, interview, and hire new vendors for home watch, cleaning, etc.Security & SafetyWork with outside vendors on estate security systems and protocolsManage emergency preparedness and risk mitigation plansPrincipal LiaisonServe as the primary point of contact between the principal, family office manager, and vendors.Anticipate and respond promptly to the principal's needs and preferences.GeneralDevelop and implement house manuals for continuityMonitor and manage budgets (longer term, not initially)Oversee household teamHandle inquiries, concerns, and conflicts effectively and diplomaticallyWeekly status reporting on all propertiesUnderstand household patterns (weather-based movement, seasonal routines)Qualifications7+ years proven experience as an Estate Manager, Household Manager, or similar role in a high-net-worth environmentStrong leadership, communication (written and verbal), and organizational skillsDetail-orientedUnderstanding of property maintenance, landscaping, and luxury service standardsVendor negotiation experienceTech savvyWorks intuitively and is observantExcellent interpersonal and time management skillsDependable, trustworthy, with a service mindsetRequirementsDiscretion, confidentiality, and a high level of professionalism.Flexibility to work evenings, weekends, and holidays as requiredMust be able to travel and be based on the East Coast within a short commuting distance to a major airportPet-friendly Principals are animal loversDriver's license, clean driving record, and background checkMust sign NDASalary and BenefitsThe family is offering a salary commensurate with experience and a benefits package.
