AC137 - Full-Time Director of Residences - East Coast

2 weeks ago

Washington, United States British American Household Staffing Full time

OverviewA wonderful couple is seeking a full-time, East Coast-based Director of Residences and Real Assets to oversee the day-to-day operations, maintenance, and administration of multiple properties. This role ensures homes are maintained to the highest standards, sub-contractors are well-managed, and the principal’s preferences and lifestyle needs are met. The general schedule will be Monday through Friday, with a 24/7 mentality to answer questions after business hours when necessary, or in the event of an emergency. Travel is required, and the candidate must be located near a major airport. Relocation to the East Coast is not being offered.ResponsibilitiesKey Responsibilities Property Management Oversee maintenance, repairs, and overall upkeep of buildings and grounds Coordinate and/or assist with renovations, landscaping, and seasonal projects Ensure homes are in excellent operational condition before the principal’s stay Refine, manage, and keep house check lists current Maintain and update car and boat maintenance and required inspections Ability to offer solutions to upgrade existing home technology and oversee implementation Sub-Contractor Management Recruit, schedule, supervise, and/or verify all work performed Negotiate and manage vendor contracts and service agreements Source, interview, and hire new vendors for home watch, cleaning, etc. Security & Safety Work with outside vendors on estate security systems and protocols Manage emergency preparedness and risk mitigation plans Principal Liaison Serve as the primary point of contact between the principal, family office manager, and vendors. Anticipate and respond promptly to the principal’s needs and preferences. General Develop and implement house manuals for continuity Monitor and manage budgets (longer term, not initially) Oversee household team Handle inquiries, concerns, and conflicts effectively and diplomatically Weekly status reporting on all properties Understand household patterns (weather-based movement, seasonal routines) Qualifications 7+ yearsproven experience as an Estate Manager, Household Manager, or similar role in a high-net-worth environment Strong leadership, communication (written and verbal), and organizational skills Detail-oriented Understanding of property maintenance, landscaping, and luxury service standards Vendor negotiation experience Tech savvy Works intuitively and is observant Excellent interpersonal and time management skills Dependable, trustworthy, with a service mindsetRequirements Discretion, confidentiality, and a high level of professionalism. Flexibility to work evenings, weekends, and holidays as required Must be able to travel and be based on the East Coast within a short commuting distance to a major airport Pet-friendly – Principals are animal lovers Driver’s license, clean driving record, and background check Must sign NDASalary and BenefitsThe family is offering a salary commensurate with experience and a benefits package. #J-18808-Ljbffr

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