IT Support Specialist

4 weeks ago

Washington, United States Dyopath Llc Full time
DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications. We are currently hiring an on-site IT Support Specialist in Washington, DC In this role, you are responsible for administering, configuring, and supporting SharePoint Online and other Office 365 applications. This role includes managing user access, ensuring optimal performance, and providing technical support to users while collaborating with cross-functional teams to enhance productivity and ensure compliance with organizational policies. Location, Shift, and Pay: Location: Constitution Center in Washington, DC; potential for hybrid schedule after initial training period Pay: up to $40/h (DOE) Shift: 8:00am - 5:00pm Key Responsibilities: Provide expert technical administrative support for Microsoft products, including O365, SharePoint, and Teams. Deliver technical and functional support for Dynamics custom applications. Troubleshoot SharePoint issues at an advanced level. Coordinate with multiple support teams and vendors for issue escalation as needed. Participate in cross-functional teams and support the team process. Implement security best practices in collaboration with security specialists to minimize vulnerabilities. Ensure compliance with all contractual SLAs, policies, and procedures. Exercise discretion and independent judgment when managing client requests and feedback. Build credibility and trust with clients by effectively solving inquiries and problems and maintaining strong relationships. Analyze and recommend alternative solutions to meet customer needs. Identify opportunities to improve communication and operational efficiency. Create and maintain documentation to facilitate knowledge sharing and training. Coordinate support with other teams to ensure case resolution and adherence to SLAs. Be available for after-hours on-call support as needed. Perform other duties as assigned. Required Skills: Experience supporting Microsoft products, including SharePoint, Teams, and O365. Proficiency in SharePoint, including setting up lists and web parts, creating custom columns/metadata, and utilizing Power Automate/workflows. Familiarity with Dynamics, Power BI, and Power Apps. Demonstrated success in remote client support via email and phone. Experience with ticketing software (e.g., Dynamics Case Ticketing System) and strong knowledge of incident management. Ability to triage various business applications effectively. Extensive experience supporting Windows and MS Office, particularly Office 365. Excellent communication, presentation, and problem-solving skills. Exposure to Azure is a plus. Strong multi-tasking abilities and flexibility in a fast-paced environment. Willingness to work on projects as needed. Qualifications: Experience: Minimum of 2-3 years of relevant experience in incident management and support. Clearance: Must be willing to submit to the Public Trust clearance process. Join Our Team If you are ready to take your career to the next level and contribute to a team that values both purpose and success, we want to hear from you Apply today to be part of DYOPATH, where your skills and passion can make a difference. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. Apply for this Job Required First Name Last Name Email Phone Resume/CV (File types: pdf, doc, docx, txt, rtf) By checking this box, you agree to receive mobile messages from us in relation to this job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. J-18808-Ljbffr

by Jobble

  • FAA Support Specialist Leader

    6 days ago

    Washington, Washington, D.C., United States Nationwide IT Services Full time

    Job OverviewNationwide IT Services is an IT and Management consulting company that delivers value-added services to its customers. We are looking for a FAA Support Specialist Leader to join our team in Washington, DC.The selected candidate will work directly with the executive to maintain their calendar, schedule meetings, appointments, and travel...

  • Technical Support Specialist III

    2 weeks ago

    Washington, Washington, D.C., United States Advantage Engineering & IT Solutions Inc Full time

    Job Title: Technical Support Specialist IIICompany Overview: Advantage Engineering & IT Solutions Inc is a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional service and support to our clients.Salary: Estimated salary range: $80,000 - $110,000 per year, depending on experience and qualifications.Job...

  • Desktop Support Technician

    4 weeks ago

    Washington, Washington, D.C., United States ALTA IT Services Full time

    Position OverviewThis role involves providing technical support to end-users onsite and remotely for a variety of desktop and user issues. The Desktop Support Specialist will identify, research, and resolve technical problems in a timely manner.Key ResponsibilitiesAssist clients with technical issues related to desktop and user support.Provide technical...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Washington, United States Healthcare Support Full time

    Job OverviewWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team in Washington, District of Columbia. This is a 13-week contract position that requires the specialist to work 36 hours per week, with a shift duration of 12 hours.About the Position:Work as a CT Technologist in a medical facilityCollaborate with healthcare...

  • Medical Front Desk Coordinator

    7 days ago

    Washington, Washington, D.C., United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled Medical Receptionist to join our team at Specialist Office in Washington, DC. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Greet patients professionally, answer phone calls, and manage faxes, emails, and other forms...

  • Software Development Specialist

    7 days ago

    Washington, Washington, D.C., United States IT Concepts Full time

    Job OverviewWe are seeking a highly skilled Software Development Specialist to join our team at IT Concepts in Washington, D.C. or Reston, VA.

  • Network Infrastructure Specialist

    2 weeks ago

    Washington, United States Omm IT Solutions Full time

    We are seeking an experienced Network Infrastructure Specialist to join our team at Omm IT Solutions. The ideal candidate will have a strong background in network engineering and administration, with a focus on managing day-to-day network operations.Job DescriptionThe successful candidate will be responsible for managing the agency's network infrastructure,...

  • Diagnostic Imaging Specialist

    1 week ago

    Washington, United States Healthcare Support Full time

    At Healthcare Support, we are seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will play a crucial role in providing high-quality medical imaging services to patients.About the RoleThe successful candidate will be responsible for operating computed tomography (CT) scanners and other medical imaging...

  • Technical Communications Specialist III

    1 month ago

    Washington, United States IT Veterans LLC Full time

    Job OverviewWe are seeking a highly skilled Technical Communications Specialist III to join our team at IT Veterans LLC. This is a swing shift position, requiring the ability to work from 2pm to 10pm. The successful candidate will possess strong technical skills and excellent communication abilities.About the RoleThis role involves providing live event...

  • Operational Specialist

    1 week ago

    Washington, Washington, D.C., United States Nationwide IT Services Full time

    We are seeking a highly motivated Operational Specialist to join our team at Nationwide IT Services. As a Project Manager II, you will provide subject matter expertise and operational support to advance OASH's SCD portfolio.Job RequirementsThe successful candidate will have:10-15 years of relevant work experience.A Public Trust security clearance.A strong...

  • IT Support Specialist

    2 weeks ago

    Washington, United States The Tatitlek Corporation Full time

    We are seeking a skilled IT Support Specialist to join our team at The Tatitlek Corporation. As an IT Support Specialist, you will be responsible for providing comprehensive technical support and assistance to ensure seamless operations for our network.The ideal candidate will have a strong background in information technology and experience working with...

  • Technical Writer Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Nationwide IT Services Full time

    Estimated Salary: $120,000 - $150,000 per yearNationwide IT Services is seeking an experienced Technical Writer Specialist to support our FAA customer. As a key member of our team, you will play a critical role in enhancing the effectiveness and efficiency of the Business Management System (BMS).About the JobThe ideal candidate will have a strong background...

  • Cloud-Based Application Specialist

    2 weeks ago

    Washington, United States IT Concepts Full time

    We are seeking a highly skilled Cloud-Based Application Specialist to join our team at IT Concepts. This is an excellent opportunity for a motivated individual to work on exciting projects and contribute to the growth of our company.The ideal candidate will have experience in developing cloud-based applications using multiple technologies and methodologies....

  • IT Support Specialist

    6 days ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Title: IT Support SpecialistAbout the Role: We are seeking an IT Support Specialist to join our team at AHU Technologies Inc. This role involves providing technical support to users, troubleshooting network issues, and performing diagnostic tests to ensure optimal system performance.Key Responsibilities:Respond to and diagnose problems through discussion...

  • IT Support Specialist

    2 weeks ago

    Washington, United States The Tatitlek Corporation Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at The Tatitlek Corporation. As an IT Support Specialist, you will be responsible for providing technical assistance and support to employees, ensuring seamless operations of OIG's network.The ideal candidate will have a strong background in IT and experience with...

  • IT Support Specialist

    7 days ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Title: IT Support SpecialistAHU Technologies Inc is seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to employees, resolving hardware and software issues, and maintaining networked systems for security problems.Responsibilities:• Provide technical...

  • IT Support Specialist

    7 days ago

    Washington, Washington, D.C., United States Serigor Inc. Full time

    Job Title: IT Support SpecialistThe Helpdesk Customer Support Entry role at Serigor Inc. is an exciting opportunity for individuals with a passion for delivering exceptional technical support experiences. This position involves working as the first point of contact for clients, addressing their technical inquiries and issues in a timely and professional...

  • IT Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Inspir Carnegie Hill Full time

    IT Support Specialist RoleWe are seeking a skilled IT Support Specialist to join our team at Inspīr | Embassy Row. As a key member of our IT department, you will be responsible for providing technical support and maintaining the technology infrastructure of our community.Key Responsibilities:Provide technical support to staff, residents, and visitors via...

  • IT Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Sensory Interactive Inc Full time

    Sensory Interactive Inc Job OpportunityWe are seeking a skilled Technology Support Specialist/IT Support Specialist, with excellent problem-solving skills and knowledge of technology to join our dynamic team at Sensory Interactive Inc. As a key member of our support team, you will provide quality technical assistance to our end-users, troubleshoot and...

  • IT Support Specialist

    2 weeks ago

    Washington, United States Koniag Government Services Full time

    Job OverviewWe are seeking an IT Support Specialist to join our team at Koniag Government Services. This role will provide advanced customer support and technical assistance for INL-specific systems, ensuring the effective and efficient use of hardware, software, and peripherals.