Director, Clinical Services

Healthcare AdministrativeThe Heart and Vascular Center Director, Clinical Services plans, directs, monitors, coordinates, organizes, and evaluates the administrative operations of the University of Iowa Heart and Vascular Center (UIHVC), including all clinical activities. Operates in a dyad partnership with the Physician Service Line Leader to jointly lead strategy, operations, performance, and culture across the Heart and Vascular service line. Together, the dyad ensures unified leadership, shared accountability, and alignment with institutional priorities.Collaborates extensively across University of Iowa Health Care (UI Health Care), the University of Iowa Physicians (UIP), and the Roy J. and Lucille A. Carver College of Medicine (CCOM) to enhance the efficiency, integration, and quality of clinical services, business activities, and programs.Serves as a key connector between departments, colleges, and external partners to align strategies and strengthen coordination across the continuum of heart and vascular care. Builds and sustains collaborative relationships within UI Health Care to ensure communication, alignment, and joint accountability for program and operational success.UI Heart & Vascular Center is recognized by U.S. News & World Report as the best hospital in the state for cardiology and heart surgery patient care. The best hospitals nationally received this rating based on patient outcomes, number of high-risk patients seen, patient experience, advanced clinical technologies, and more.Position ResponsibilitiesStrategic and Operational LeadershipLeads UIHVC in partnership with the Physician Service Line Leaders, ensuring coordinated clinical and administrative decision-making and shared accountability for performance.Develops goals related to management and administration that reflect the joint sponsorship by UI Health Care, UIP, and CCOM, and further the tripartite mission of UIHVC.Oversees development and implementation of the UIHVC Strategic Plan, ensuring alignment with the strategic plans and priorities of UI Health Care, UIP, and CCOM.Clinical Excellence and Patient ExperiencePartners cross-functionally with clinical, operational, and academic leaders to drive high-quality, safe, and efficient patient- and family-centered care.Ensures UIHVC meets goals for patient satisfaction, safety, quality outcomes, financial performance, patient access, and resource management through collaborative partnerships and shared accountability.Assures compliance with Joint Commission and other regulatory and accrediting standards.Governance, Collaboration, and Stakeholder EngagementIn partnership with the physician leaders, plans and facilitates UIHVC Executive Board Meetings, ensuring transparency, engagement, and effective follow-up.Builds strong, collaborative relationships with departments, colleges, and enterprise partners to coordinate clinical and research operations and advance enterprise-wide goals.Represents UIHVC on internal and external committees, associations, and initiatives, promoting a unified Heart and Vascular strategy.Financial and Resource StewardshipLeads financial oversight of the service line, ensuring sustainable performance aligned with mission-driven priorities.Leads and coordinates all fiscal activities across UI Health Care, UIP, and CCOM, including budget development, forecasting, and performance monitoring.Oversees monitoring and analysis of UIHVC revenue cycle performance, implementing improvements through collaborative process review and redesign.Partners with UI Health Care Community Relations, UI Foundation, and Executive Board to manage endowment resources, philanthropic priorities, public relations, and advancement.Human Capital and CultureOversees human resources activities for UIHVC, ensuring alignment with enterprise policies and initiatives.Fosters a collaborative and high-performing workplace culture, working closely with medical and educational leadership to support faculty and staff engagement.Education, Research, and Academic CollaborationPartners with education leaders across UI Health Care to support education and training initiatives for students, providers, and staff.Supports interprofessional learning and reinforces alignment between clinical operations and academic priorities.Administrative and Operational InfrastructureCollaborates with enterprise stakeholders to address and resolve patient service, access, and billing concerns.Provides financial and operational reports in response to University, governmental, and industry surveys.Establishes policies and procedures for UIHVC aligned with enterprise-wide standards and best practices.Provides guidance and coordination for integrating heart and vascular-related programs, including realignment of budgets, personnel, and structures to support enterprise efficiency and growth.University of Iowa Health Carerecognized as one of the best hospitals in the United Statesis Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.RequirementsEducation Requirements- Master's degree in Hospital and Health Administration, Public Health, Business Administration, or an equivalent combination of education and experienceExperience Requirements- Comprehensive (5-7 years) line and staff experience in healthcare management.- Demonstrated experience leading through collaboration across a complex, matrixed organization.- Developmental and administrative experience in a university or academic medical center setting.- 57 years of experience with progressive, increasing accountability in healthcare financial management.- Excellent written, verbal, and interpersonal communication skills, including the ability to build partnerships across functional and organizational boundaries.- Excellent organizational and strategic planning skills.- Expertise in relevant computer applicationsDesired Qualifications- Prior administrative experience in a matrixed academic health system or enterprise service line.- Understanding of healthcare operations management, including physician and hospital reimbursement models.- Experience leading collaborative initiatives involving public relations, marketing, and fundraising.- Demonstrated ability to synthesize complex data and translate it into actionable strategies through partnership and teamwork.Proven ability to communicate effectively and build trust with physicians, researchers, administrators, and staff across multiple entities.Membership in professional organizations such as the American College of Healthcare Executives (ACHE) or MGMA.In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:ResumeCover LetterJob openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.This position is not eligible for University sponsorship for employment authorization.For additional questions, please contact Mallory Krieger at Mallory-krieger@uiowa.edu or (319)335-1586.Additional InformationClassification Title: Director, Clinical ServicesAppointment Type: Professional and ScientificSchedule: Full-timeWork Modality Options: On CampusCompensation: Pay Level: 8AContact Information:Organization: HealthcareContact Name: Mallory KriegerContact Email: Mallory-krieger@uiowa.edu