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Regional Director of Operations

3 months ago

Garden City, United States Mackenzie Stuart Full time

THE OPPORTUNITY

We’re looking for a passionate and driven Regional Director (RD) to join our team. The RD is responsible for providing leadership, management support and oversight to multisite ophthalmology clinics throughout the assigned territory. This role is responsible for facilitating the efficient and cost-effective operations of practice locations while delivering exceptional patient and provider satisfaction. You’ll utilize the corporate resources to help ensure that each location achieves their objectives so that our practitioners can focus on what matters most, providing exceptional care for our patients.



EXPECTATIONS

  • Drive year over year revenue and profit growth for all assigned locations
  • Partner with office managers and provide strategic and operational leadership on matters including daily leadership, HR issues, training, compliance, office equipment, patient flow and provider schedules
  • Responsible for the development and oversight of budget planning and forecasting
  • Review, analyze, and report on practice performance metrics and KPI’S
  • Partner with various teams to hire, train and develop clinic staff
  • Partner with HR and senior leadership on provider hiring and clinic acquisition
  • Motivate and lead the clinic teams and hold them accountable for results
  • Proactively identify potential gaps and inefficiencies within the clinics and drive solutions and change management
  • Provide guidance through field visits, regular meetings, and performance review process
  • Establish relationships and collaborate with corporate departments (HR, Marketing, Finance, I.T., etc..)


REQUIREMENT

  • You have 10+ years of working experience, 5+ of those managing a multi-site healthcare practices
  • Proven ability to manage multiple work streams and priorities
  • Demonstrated strong analytical ability and ability to draw valid conclusions from data
  • You’re a strategic planner and a master multi-tasker
  • You have experience managing remote teams
  • You’re a developer of staff and enjoy coaching and mentoring and identifying future leaders
  • You’re an effective team builder and problem solver
  • Understanding of HIPAA, ADA, OSHA and other regulations
  • Ability to travel frequently
  • Knowledge of ophthalmology a plus