Windows & Doors Service Tech

2 weeks ago

Pompano Beach, United States BnT Impact Windows and Doors Full time

Company Description


BnT Impact Windows and Doors is a dynamic company located in Pompano Beach, FL. We specialize in providing top-quality impact windows and doors for houses in South Florida. Founded in 2009, we are committed to delivering a turnkey work ethic and excellent customer service to our clients.


Role Description


We are currently seeking a motivated and reliable service technician, with experience in Building Inspections, General Window/Doors service knowledge such as: Glass Glazing, Balance Rods, Sliding Glass Door Service, Windowsills/Tile. We will not train, experience in this industry is a must.


1. Service of storefronts, windows, and doors

2. Analyze the punch-out list with the homeowner to ensure completion in an efficient, safe, and

in a timely manner.

3. Responsible for meeting homeowner needs by providing repair work is completed to the

homeowner's and company's satisfaction.

4. Replace defective parts and assist customers when windows and doors are not working

correctly.

5. Responsible for providing break metal, changing screens, and deglazing glass. (providing

accurate measurements, if needed)

6. Installation of locks, hinges, and related hardware

7. Contact customers with Inspections time frames and service time frames

8. Complete final inspection and cosmetic work if needed, including stucco, trim, drywall, etc.

9. Update Buildertrend for every customer and Coordinators will follow up with each job.

10. Identify and report significant issues or necessary parts needed to complete repairs to the

Coordinator

11. Report to work as scheduled and seek approval from their supervisor(s) in advance for any

changes to the established work schedule, including the use of PTO or late.

12. Commit full effort to job responsibilities during work hours & work respectfully with team

members/fellow service technicians to the best of their ability .

13. Performs other duties as assigned.  


Qualifications


  • Prior Knowledge of Windows and Door Installation and/or service work is preferred.
  • Previous Experience managing Technical/Field Workers.
  • Comfortable working on computers and/or tablets.
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks as needed. 
  • Ability to work at other locations as required.

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