Equipment Systems Specialist I

Posting Details Position Information Position Title Equipment Systems Specialist I (Internal EOU Candidates only) Full or Part Time Full Time FTE 1.0 Position Type Regular Posting Number 20110659C&A Position Summary Information Job Description Summary The Information Technology Department (IT) at Eastern Oregon University (EOU) is currently accepting applications for an Equipment Systems Specialist competency level I. The Information Technology Department mission includes consultation, development, provision, and maintenance associated with: course delivery over a statewide interactive video system, all audio/visual equipment services, operation and use of the campus telephone system, and all academic and administrative computing resources for EOU's students, faculty, and staff. This position provides the installation and/or maintenance of computerized systems, including related electronic equipment, network printers, and telephone systems. Conducts research and development of operating systems and computer systems for the university. Provides consultative support to staff, and faculty to enhance the use and access of technology and information systems. Position is open to internal EOU candidates only.Responsibilities The primary responsibilities of this job/position are to provide the installation and/or maintenance of computerized systems, including related electronic equipment, network printers, and telephone systems. Conduct research and development of operating systems and computer systems for the university. Provide consultative support to staff and faculty to enhance the use and access of technology and information systems. Technical Support (Equipment Systems Specialist duties): Install, configure, and maintain computer hardware, peripherals, and software for faculty, staff, and labs. Respond to Help Desk tickets and troubleshoot technology issues across Windows, macOS, and Linux platforms. Provide Tier 1 and Tier 2 support, escalating complex issues when necessary. Assist with campus VoIP phone systems, printers, and networked equipment. Maintain documentation and perform preventive maintenance. Provide user-level training for software and systems. Office Administration (Office Specialist duties): Act as the first point of contact for the IT Help Desk. Provide courteous and efficient customer service via phone, email, walk-in, and chat. Support department procurement processes, assist with billing for the Audio/Visual unit, and reconcile monthly expenditures. Maintain accurate hardware inventory, manage ID card processing, and support administrative workflows for IT staff. Daily package and mail processing. Training, Documentation, and Special Projects: Create and update user documentation and guides. Provide basic user training and orientation. Assist in special IT or administrative projects, audits, or events as directed by the Assistant IT Director. Minimum Qualifications Associate of arts degree in electronics or industrial technology; OR An equivalent combination of education, training, and/or directly related experience. Installation, maintenance, modification, and repair of equipment, products, and/or systems. Work-related experience analyzing and troubleshooting to resolve moderate to complex problems with campus phones, cell phone support, hardware, software, and peripheral devices on Windows-based PCs, Linux, and Macintosh computers. Experience troubleshooting all hardware and software associated with student computer labs, faculty and staff computers, regional center computers, and associated network and VoIP telephone connections. Background Check: Must satisfactorily complete EOU criminal and credential background check. Having a criminal history is not an automatic bar to employment. Employment Eligibility: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Eastern Oregon University does not sponsor applicants for employment visas. Preferred Qualifications Bachelor's degree in electronics or industrial technology Special Instructions to ApplicantsApplicant must provide: 1) Letter of application (which should include why this position is attractive to the applicant, how it meets the applicant's professional goals, and what attracts the applicant to EOU); 2) Resume/Curriculum vitae with the names, phone numbers and emails of at least three (3) professional references included. Candidates are encouraged to review the values and principles of Eastern Oregon University Only complete files of qualified applicants will be reviewed. EOU offers a very attractive package of employee benefits including: • Paid holidays (11 days/year) • Paid vacation (accrues 8 hours/month) • Paid sick time-off (accrues 8 hours/month - no limit) • Individual AND Family Healthcare Insurance: medical, dental and vision (95%+ employer paid) • Generous Oregon Public Employee Retirement System benefits • Employer paid life insurance • Discounted tuition benefits for employees or eligible dependents • Discounted athletics facilities membership • For more details, see Prospective Employees Eastern Oregon University - Oregon's Rural University - is a respected public, higher education institution of academic excellence. Outstanding faculty and staff thrive and together fulfill their career ambitions to serve students from all walks of life. EOU is a beautiful, quaint campus nestled in a remarkably scenic, high elevation valley populated by wonderful, community-minded citizens that have balanced work-life flexibility. Take a virtual tour of Eastern Oregon University Eastern Oregon University is an EEO Employer and welcomes applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law. Salary $3,437 Monthly Posting Detail Information Open Date 01/06/2026 Close Date 01/20/2026 Open Until Filled No First Day of Application Review 01/20/2026 Quick Link to Posting